Michelle Williford-Nolan
SHARPSBURG,GA
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant/ C-arm Tech
Pain Consultants of Atlanta
Fayetteville, Georgia
01.2015 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Inspected equipment to ensure proper working order prior to use on patients.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Processed orders for medical supplies and lab equipment.
- Changed dressings on wounds to prevent infection and check for healing.
- Documented notes during patient visits.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
- Explained treatment procedures and physicians' instructions.
Medical Assistant
Starr's Mill Internal Medicine
Fayetteville, Georgia
10.2001 - 01.2015
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Incorporated outside records into charts and EHR.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Changed dressings on wounds to prevent infection and check for healing.
Education
Medical Assistant -
Georgia Medical Institute
Jonesboro, GA05-2005
Skills
- Medical office administration
- Patient-focused care
- Medical procedures
- Adaptable
- Phlebotomy
- EMR / EHR
Certification
- CPR Certified
- Radiation safety certification
Accomplishments
- Lead Medical Assistant
References
References available upon request.
Timeline
Medical Assistant/ C-arm Tech
Pain Consultants of Atlanta
01.2015 - Current
Medical Assistant
Starr's Mill Internal Medicine
10.2001 - 01.2015
Medical Assistant -
Georgia Medical Institute
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