Michelle Wilson
Corning,NY
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Commercial Cleaner
Fingerlakes South Enterprise LLC
04.2023 - Current
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Maintained clean, neat and professional entrances.
- Handled equipment, chemicals and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Organized and used industrial cleaning products following strict safety procedures.
- Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Used squeegees and cleaners to clean windows and glass partitions.
- Adhered to company policies for appearance, thoroughness and facility security.
- Refilled soap dispensers and air fresheners in multiple bathrooms
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards
- Improved building cleanliness with continuous sanitizing of high-touch areas
Ground Security Coordinator
Winner Aviation
09.2022 - Current
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Screened over 100 passengers per hour by verifying ID's and boarding passes.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Checked in passengers, luggage as well as deplaned and boarded aircraft
Cleaner
Retterer And Sons Janitorial
05.2019 - 04.2023
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Assistant Manager
Family Dollar
06.2014 - 05.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
Post Forming Operator
Corning Incorporated
07.2008 - 02.2012
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Maintained equipment performance by lubricating and cleaning components.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Followed detailed instructions to operate machines with accuracy and produce quality products
- Operated multiple machines simultaneously to meet production requirements
Education
GED -
Corning Painted Post West High
Painted Post01.2003
Skills
- Team Training
- Handling Procedures
- Quality Control
- Equipment Safety
- Project Coordination
- Facility Security
- Equipment Monitoring
- Regulatory Compliance
- Equipment monitoring
- Equipment operation
- Housekeeping skills
- Work orders
- Teamwork and Collaboration
Timeline
Commercial Cleaner
Fingerlakes South Enterprise LLC
04.2023 - Current
Ground Security Coordinator
Winner Aviation
09.2022 - Current
Cleaner
Retterer And Sons Janitorial
05.2019 - 04.2023
Assistant Manager
Family Dollar
06.2014 - 05.2019
Post Forming Operator
Corning Incorporated
07.2008 - 02.2012
GED -
Corning Painted Post West High
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