Michelle Wilson
Howell,NJ
Summary
Seasoned Bartender and Bar Manager with a track record of elevating customer experience at Berkeley Cut Steakhouse, adept in creative mixology and staff leadership. Excelling in beverage preparation and suggestive selling, I consistently secured the highest tips, showcasing my customer service expertise. Achieved recognition for innovative cocktail creation and exceptional team training.
Overview
7
7
years of professional experience
Work History
Bartender
Salt Steakhouse
11.2023 - Current
- Crafted and serve drinks to 200+ customers per night in a high-end, luxury steakhouse.
- Provide excellent customer service, earning the highest tips on the team and receiving recognition from peers and management.
- Leveraged extensive beverage knowledge to memorize and recreate 20 specialty cocktails while also offering creative suggestions to patrons.
Head Bartender/Restaurant Bar Manager
Berkeley Cut Steakhouse
06.2021 - 09.2023
- Managing daily operations such as overseeing the bar, inventory management, staff scheduling, training and supervising bar staff, and ensuring bar cleanliness and safety
- Managing customer service such as handling customer inquiries and resolving issues
- Managing trends such as introducing innovative ideas and creating craft cocktails
- Served high customer volumes during special events, nights, and weekends.
Bartender
Colts Neck Inn Steak & Chop House
11.2017 - 05.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
Education
High School Diploma -
King High School
Tampa, FLSkills
- Responsible Alcohol Service
- Staff Management
- Highly reliable
- Creative Mixology
- Customer service expertise
- Liquor, beer, and wine knowledge
Languages
Spanish
Full Professional
Timeline
Bartender
Salt Steakhouse
11.2023 - Current
Head Bartender/Restaurant Bar Manager
Berkeley Cut Steakhouse
06.2021 - 09.2023
Bartender
Colts Neck Inn Steak & Chop House
11.2017 - 05.2021
High School Diploma -
King High School
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