Michelle Willis BSN, RN
Norman,OK
Summary
Dedicated and patient focused Registered Nurse with proven strengths in cardiac acute/chronic patient care, staff development and patient advocacy. Displays an exceptional aptitude to deliver positive patient outcomes in a fast-paced environment while simultaneously building productive relationships. Demonstrates the ability to lead and motivate outstanding healthcare teams. Known for exceptional interpersonal and communication skills.
Overview
22
22
years of professional experience
Work History
Registered Nurse
Flexcare Infusion Center
07.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Registered Nurse, Emergency Department
Integris Southwest Medical Center
03.2023 - Current
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Registered Nurse, Emergency Department
Integris Southwest Medical Center
03.2023 - Current
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Educated family members and caregivers on patient care instructions.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Manager, Cardiac Cath Lab
Norman Regional Health System
03.2021 - 03.2023
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Assists in the management of materials and equipment in the Cardiac Cath Lab. Participates in reduction of waste, setting appropriate par levels, and ensuring product availability for procedures
- Cross-trained existing employees to maximize team agility and performance.
- Approved regular payroll submissions for 30 employees within Centricity Tass Workx/Labor Workx.
- Provides exceptional leadership by oversight and direction to a variety of personnel with diverse backgrounds in education in accordance with organizational mission and vision and departmental policies and procedures.
- Champions customer service and leadership by continuous example.
- Including duties from Interim manager role.
Interim Manager, Cardiac Cath Lab
Norman Regional Health System
09.2020 - 02.2021
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
- Effectively supervised staff of 30 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
- Recruited and developed 5 employees for Cath Lab department.
- Managed internal operational standards and productivity targets for Cardiac Cath Lab.
- Negotiated manufacturing service agreements and quality standards.
- Directed training and retraining of employees to boost performance and enhance business results.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Charge Nurse, Cardiac Cath Lab
Norman Regional Health System
09.2016 - 09.2020
Registered Nurse, Cardiac Cath Lab
Norman Regional Health System
01.2011 - 09.2016
Registered Nurse, Endoscopy/Pain Management
Oklahoma Center For Orthopedic Multi-Specialty Surgery
08.2012 - 02.2015
Registered Nurse, Cardiac Cath Lab
Oklahoma Heart Hospital LLC
01.2012 - 10.2014
Registered Nurse
Aureus Medical Group
06.2013 - 09.2013
Registered Nurse
Sooner Home Health
08.2012 - 07.2013
Surgical Technologist, Cardiac Cath Lab
Norman Regional Health System
08.2003 - 01.2011
Education
Bachelor of Science - Nursing
Oklahoma City University
Oklahoma City, OK12.2011
Associate of Applied Science - Nursing
Oklahoma City Community College
Oklahoma City, OK12.2010
Associate of Applied Science - Surgical Technology
Oklahoma City Community College
Oklahoma City, OK12.2010
Certificate Program - Surgical Technology
Moore Norman Technology Center - Norman
Norman, OK05.2002
Skills
- Operations management
- Budgeting
- Contract Management
- Verbal and written communication
- Financial Management
- Conflict resolution
- Training & Development
- Staff Management
License & Certifications
- Registered Nurse
Oklahoma Board of Nursing 2011-Present
- Basic Life Support
American Heart Association 2000-Present
- Advanced Cardiovascular Life Support
American Heart Association 2006-Present
Awards
Norman Regional Health System Nurse of the Year Nominee 2019
Clinical Practicum
Pediatrics
- Just Kids Pediatrics, Mustang, Oklahoma: Carrie Vanhoose, APRN-CNP, FNP-C
Adult
- Premier Healthcare, Oklahoma City, Oklahoma: Kaletha Hightower APRN-CNP
Family Medicine
- Greystone Medical Clinic, Moore, Oklahoma: Shehnaz Virani, APRN-CNP
Urgent Care
- Immediate Care of Oklahoma, Oklahoma City, Oklahoma: Debra Johnson, APRN, FNP-C
References
References upon request.
Timeline
Registered Nurse
Flexcare Infusion Center
07.2023 - Current
Registered Nurse, Emergency Department
Integris Southwest Medical Center
03.2023 - Current
Registered Nurse, Emergency Department
Integris Southwest Medical Center
03.2023 - Current
Manager, Cardiac Cath Lab
Norman Regional Health System
03.2021 - 03.2023
Interim Manager, Cardiac Cath Lab
Norman Regional Health System
09.2020 - 02.2021
Charge Nurse, Cardiac Cath Lab
Norman Regional Health System
09.2016 - 09.2020
Registered Nurse
Aureus Medical Group
06.2013 - 09.2013
Registered Nurse, Endoscopy/Pain Management
Oklahoma Center For Orthopedic Multi-Specialty Surgery
08.2012 - 02.2015
Registered Nurse
Sooner Home Health
08.2012 - 07.2013
Registered Nurse, Cardiac Cath Lab
Oklahoma Heart Hospital LLC
01.2012 - 10.2014
Registered Nurse, Cardiac Cath Lab
Norman Regional Health System
01.2011 - 09.2016
Surgical Technologist, Cardiac Cath Lab
Norman Regional Health System
08.2003 - 01.2011
Bachelor of Science - Nursing
Oklahoma City University
Associate of Applied Science - Nursing
Oklahoma City Community College
Associate of Applied Science - Surgical Technology
Oklahoma City Community College
Certificate Program - Surgical Technology
Moore Norman Technology Center - Norman
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