Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Wimsatt

Indianapolis,IN

Summary

Dynamic and results-driven professional with a proven track record at Kroger, excelling in teamwork and customer service. Recognized for enhancing operational efficiency and fostering a positive work environment. Skilled in problem-solving and time management, consistently achieving high standards while maintaining a friendly demeanor. Committed to continuous improvement and collaboration.

Overview

32
32
years of professional experience

Work History

Lead Nightstock

Kroger
05.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Warehouse Worker

Finish Line Warehouse
09.2001 - 07.2009
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Reduced order processing times with meticulous attention to order picking and packaging.

Host/ Cashier

Silverstar Casino
05.1994 - 09.2001
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Housekeeping Cleaner

Motel 6 Hotel
05.1993 - 07.2000
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
  • Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Education

Diploma -

Marion High School
Marion, IN

Skills

  • Friendly Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Lead Nightstock

Kroger
05.2015 - Current

Warehouse Worker

Finish Line Warehouse
09.2001 - 07.2009

Host/ Cashier

Silverstar Casino
05.1994 - 09.2001

Housekeeping Cleaner

Motel 6 Hotel
05.1993 - 07.2000

Diploma -

Marion High School

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Michelle Wimsatt