Michelle Wise
Hopewell,VA
Summary
Results-oriented professional recognized for team leadership and problem-solving skills in a dynamic business environment. Proven ability to negotiate vendor agreements and implement safety measures, ensuring a secure and productive workplace.
Overview
16
16
years of professional experience
Work History
Business Manager
Virignia Commonwealth University
Richmond, Virginia
06.2009 - Current
- Assessed customer needs and calculated payment options through a consultative sales process.
- Collaborated across teams to build trust and consistently exceed customer expectations.
- Monitored inventory levels, ordering supplies as necessary for daily operations.
- Implemented safety protocols to ensure employee protection throughout the workplace.
- Evaluated employee performance and recommended improvements based on assessments.
- Negotiated pricing agreements with vendors to align with organizational requirements.
- Prepared staff schedules and assigned duties, establishing priorities and goals.
- Monitored budgets, reconciled financial records, and confirmed transactions.
Education
Credits - Business Administration
Virginia State University
Petersburg, VA05-1980
Hopewell High
Hopewell, VA06-1978
Skills
- Cost negotiation
- Staff scheduling
- Safety protocol implementation
- Team leadership
- Vendor relations
- Effective communication
- Problem solving
- Performance evaluation
- Policy implementation
- Fiscal management
- Budget administration
- Customer service
- Safety protocols and procedures
- Decision-making
- Staff management
- Business administration
Accomplishments
Outstanding Employee Recognition Award, Exceptional Customer Service Award, Experienced Supervisors Institute
Timeline
Business Manager
Virignia Commonwealth University
06.2009 - Current
Credits - Business Administration
Virginia State University
Hopewell High