Michelle Wise
Columbus
Overview
14
14
years of professional experience
Work History
Bar Supervisor/Event Manager
Together & Company
Columbus
09.2024 - Current
- Supervise bar staff to ensure smooth operations and deliver exceptional customer service.
- Guide bartenders during service to enhance guest experiences and satisfaction.
- Train new employees on bar procedures and drink preparation techniques, improving the onboarding process.
- Delegate tasks to staff while setting clear priorities and goals.
- Enforce health and safety regulations to uphold a secure work environment.
Accounting Assistant - Payroll/Retail/Inventory
The W Nail Bar
Columbus
01.2023 - 03.2026
- Processed payroll through verification of employee hours and deductions, ensuring timely payments.
- Utilized accounting software to record transactions and generate comprehensive financial reports.
- Entered data into accounting programs, including QuickBooks for accuracy.
- Assisted in preparation of monthly financial statements and related reports for management review.
- Conducted thorough checks on financial statements, producing reliable and accurate reports.
- Coded invoices to maintain organized records and support effective audit trails.
- Researched discrepancies between invoices, purchase orders, and packing slips for resolution.
- Developed procedures that enhanced workflow efficiency within accounting department.
Fitness Instructor
Pure Barre
Columbus
06.2024 - 06.2025
- Led high-energy group fitness classes, fostering participant engagement and motivation.
- Demonstrated proper form and technique, ensuring participant safety and effectiveness in exercises.
- Ensured that all equipment was properly maintained in accordance with safety protocols.
Bartender/Server
Jeff Ruby's Steakhouse
Columbus
10.2017 - 12.2023
- Greeted customers warmly and provided attentive service, fostering a welcoming atmosphere.
- Crafted signature cocktails and delivered exceptional beverage service, enhancing customer satisfaction.
- Processed cash transactions and payments accurately, ensuring efficient bar operations.
Administration - Payroll/Dental Billing Specialist
Jeffrey L. Wilden, DDS
Columbus
09.2012 - 11.2020
- Processed patient insurance claims using dental billing software to ensure timely reimbursements.
- Managed patient accounts, resolving billing discrepancies to maintain accurate records.
- Communicated with insurance companies regarding claim statuses and issues for prompt resolutions.
- Submitted appeals for denied claims, monitoring updates to improve resolution times.
- Collaborated with dental staff to ensure accurate coding, enhancing claim approval rates.
- Checked claims coding for accuracy according to ICD-10 standards.
- Worked with the office manager to optimize billing and collections processes.
- Provided customer service support to assist patients with inquiries about account balances.
Education
Bachelor of Science - Accounting, Finance
Youngstown State University
Youngstown, OH05-2008
Some College (No Degree) - Finance
University of Toledo
Toledo, OHSkills
- Microsoft Office Suite
- QuickBooks
- ADP and Paychex payroll processing
- SSPS and Great Plains
- Zenoti and OpenTable
- Future POS and Positouch
- Aloha point of sale
- Dependability and commitment
- Adaptability and quick learning
- Enthusiasm for learning
- Inventory management
Timeline
Bar Supervisor/Event Manager
Together & Company
09.2024 - Current
Fitness Instructor
Pure Barre
06.2024 - 06.2025
Accounting Assistant - Payroll/Retail/Inventory
The W Nail Bar
01.2023 - 03.2026
Bartender/Server
Jeff Ruby's Steakhouse
10.2017 - 12.2023
Administration - Payroll/Dental Billing Specialist
Jeffrey L. Wilden, DDS
09.2012 - 11.2020
Bachelor of Science - Accounting, Finance
Youngstown State University
Some College (No Degree) - Finance
University of Toledo