Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Withrow Jr

Liberty Township

Summary

Dynamic Senior Sales Specialist with a proven track record at Performance Automotive Network, showcasing expertise in negotiation and relationship building. Excelled in sales process optimization and client acquisition, achieving significant sales growth. Skilled in Salesforce, with a knack for turning challenges into opportunities and fostering lasting client connections.

Overview

14
14
years of professional experience

Work History

Senior Sales Specialist

Performance Automotive Network
04.2021 - Current


  • Increased sales revenue by developing and implementing strategic sales plans and maintaining key client relationships.
  • Mentored junior sales staff, sharing best practices for lead generation, prospecting, and closing techniques.
  • Streamlined sales processes and improved efficiency by utilizing CRM tools and data analytics.
  • Achieved consistent sales growth by staying current on industry developments and adjusting strategies accordingly.
  • Exceeded quarterly sales targets through effective territory management and relationship building.
  • Collaborated with cross-functional teams to develop customized solutions for key accounts, enhancing customer satisfaction.
  • Developed strong rapport with clients, resulting in increased repeat business and referrals.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Achieved or exceeded company-defined sales quotas.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Automotive Sales Consultant

Kenwood Dealer Group
11.2018 - 04.2021
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Increased dealership revenue through effective negotiation and closing techniques.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Collaborated with management to develop sales strategies and achieve monthly targets.

Automotive Sales Consultant

Superior Automotive
06.2015 - 11.2017

Performed duties similar to positions listed above

  • Answered telephone and email inquiries from potential customers.
  • Streamlined sales process with efficient organization of client information and follow-up communications.
  • Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
  • Completed registration paperwork and sales documentation.

Direct Care Professional

Brookside Extended Care
04.2013 - 06.2015
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
  • Maintained accurate records of client progress and incident reports to ensure effective communication among team members.
  • Enhanced client well-being by providing personalized care and support in daily living tasks.
  • Improved client independence through the implementation of tailored activities and skill-building exercises.
  • Collaborated with interdisciplinary teams to develop strategies that best suited the unique needs of each client.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Memory Care Specialist

Private Duty Care
02.2011 - 04.2013
  • Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
  • Developed strong relationships with family members through regular updates on their loved ones' status during their time under my care.
  • Implemented creative interventions tailored to individual patient needs for improved quality of life.
  • Served as a reliable liaison between healthcare providers, families, and patients to ensure seamless coordination of care efforts.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Taught patients and families to use at-home medical equipment.

Education

Bachelor of Science - Integrated Studies

Indiana Wesleyan University
Marion, IN
05.2025

Associate of Science - Occupational Therapy Assistance

Brown Mackie College NKY
Ft Mitchell, KY
05.2013

Bachelor of Science - Criminal Justice

Marshall University
Huntington, WV

Skills

  • Negotiation expertise
  • Sales Presentations
  • Solution selling
  • Territory Management
  • Sales process optimization
  • Salesforce proficiency
  • Client acquisition
  • Objection handling
  • Business Development
  • Interpersonal Skills
  • Relationship Building
  • Active Listening

Timeline

Senior Sales Specialist

Performance Automotive Network
04.2021 - Current

Automotive Sales Consultant

Kenwood Dealer Group
11.2018 - 04.2021

Automotive Sales Consultant

Superior Automotive
06.2015 - 11.2017

Direct Care Professional

Brookside Extended Care
04.2013 - 06.2015

Memory Care Specialist

Private Duty Care
02.2011 - 04.2013

Bachelor of Science - Integrated Studies

Indiana Wesleyan University

Associate of Science - Occupational Therapy Assistance

Brown Mackie College NKY

Bachelor of Science - Criminal Justice

Marshall University
Richard Withrow Jr