Dynamic Senior Sales Specialist with a proven track record at Performance Automotive Network, showcasing expertise in negotiation and relationship building. Excelled in sales process optimization and client acquisition, achieving significant sales growth. Skilled in Salesforce, with a knack for turning challenges into opportunities and fostering lasting client connections.
Overview
14
14
years of professional experience
Work History
Senior Sales Specialist
Performance Automotive Network
04.2021 - Current
Increased sales revenue by developing and implementing strategic sales plans and maintaining key client relationships.
Mentored junior sales staff, sharing best practices for lead generation, prospecting, and closing techniques.
Streamlined sales processes and improved efficiency by utilizing CRM tools and data analytics.
Achieved consistent sales growth by staying current on industry developments and adjusting strategies accordingly.
Exceeded quarterly sales targets through effective territory management and relationship building.
Collaborated with cross-functional teams to develop customized solutions for key accounts, enhancing customer satisfaction.
Developed strong rapport with clients, resulting in increased repeat business and referrals.
Trained, coached, and mentored new sales associates for maximum performance.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Achieved or exceeded company-defined sales quotas.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Automotive Sales Consultant
Kenwood Dealer Group
11.2018 - 04.2021
Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Increased dealership revenue through effective negotiation and closing techniques.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Collaborated with management to develop sales strategies and achieve monthly targets.
Automotive Sales Consultant
Superior Automotive
06.2015 - 11.2017
Performed duties similar to positions listed above
Answered telephone and email inquiries from potential customers.
Streamlined sales process with efficient organization of client information and follow-up communications.
Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
Completed registration paperwork and sales documentation.
Direct Care Professional
Brookside Extended Care
04.2013 - 06.2015
Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
Maintained accurate records of client progress and incident reports to ensure effective communication among team members.
Enhanced client well-being by providing personalized care and support in daily living tasks.
Improved client independence through the implementation of tailored activities and skill-building exercises.
Collaborated with interdisciplinary teams to develop strategies that best suited the unique needs of each client.
Monitored progress and documented patient health status changes to keep care team updated.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Memory Care Specialist
Private Duty Care
02.2011 - 04.2013
Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
Developed strong relationships with family members through regular updates on their loved ones' status during their time under my care.
Implemented creative interventions tailored to individual patient needs for improved quality of life.
Served as a reliable liaison between healthcare providers, families, and patients to ensure seamless coordination of care efforts.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Taught patients and families to use at-home medical equipment.
Education
Bachelor of Science - Integrated Studies
Indiana Wesleyan University
Marion, IN
05.2025
Associate of Science - Occupational Therapy Assistance
Brown Mackie College NKY
Ft Mitchell, KY
05.2013
Bachelor of Science - Criminal Justice
Marshall University
Huntington, WV
Skills
Negotiation expertise
Sales Presentations
Solution selling
Territory Management
Sales process optimization
Salesforce proficiency
Client acquisition
Objection handling
Business Development
Interpersonal Skills
Relationship Building
Active Listening
Timeline
Senior Sales Specialist
Performance Automotive Network
04.2021 - Current
Automotive Sales Consultant
Kenwood Dealer Group
11.2018 - 04.2021
Automotive Sales Consultant
Superior Automotive
06.2015 - 11.2017
Direct Care Professional
Brookside Extended Care
04.2013 - 06.2015
Memory Care Specialist
Private Duty Care
02.2011 - 04.2013
Bachelor of Science - Integrated Studies
Indiana Wesleyan University
Associate of Science - Occupational Therapy Assistance