Michelle Wolf
Fleetwood,PA
Summary
To obtain a position that allows me to utilize computer and office skills in a professional environment, while working as a team player. Experience with Outlook, Excel, Word, Power Point, AS400, and Ultipro. Multi-talented Generalist well-versed in employee support in manufacturing and warehouse settings. Prepares and organizes materials, solves problems with minimal input and satisfies diverse daily needs. Adept at switching roles smoothly and completing simultaneous tasks with attention to detail and quality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Human Resource Generalis
Ashley Furniture Industries
01.2013 - Current
- Process change of status and corrective action documents
- Requesting new groups and supervisor changes
- Train new supervisors on Time and Attendance processes
- Investigations
- Employee Relations
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Supported employee growth by providing constructive feedback during performance evaluations.
- Coordinated schedules, set appointments, and prepared related materials.
- Optimized resource allocation within the department, maximizing efficiency while maintaining operational excellence.
- Led team meetings focused on goal setting and performance improvement strategies, fostering a collaborative environment for continuous growth.
- Established key performance indicators for the department, monitoring progress towards targets regularly.
- Trained new team members effectively, increasing overall team efficiency.
- Collaborated with cross-functional teams to drive project completion on time and under budget.
Human Resource Administrative Assistant
Ashley Furniture Industries
01.2010 - 01.2013
- Process change of status and corrective action documents
- Requesting new groups and supervisor changes
- Train new supervisors on Time and Attendance processes
- Process Unemployment paperwork and prepare documents for unemployment hearings for generalist
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with recruitment efforts, successfully filling open positions in a timely manner.
- Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
- Managed employee exit interviews and paperwork.
- Maintained up-to-date knowledge of industry trends and developments to ensure relevance in human resources practices.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Secretary II/Driver Dispatcher Supervisor
Concern Professional Services
01.2008 - 01.2010
- Handled the day-to-day supervision of drivers
- Scheduling drivers for the week
- Approving time sheets and expense reports
- Filing all client paperwork
- Process case workers paperwork for visit
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Created and updated records and files to maintain document compliance.
Administrative Assistant
Conestoga Wood Specialties Corp.
01.2007 - 01.2008
- Provide support for the President of the Specialties division as well as the sales team
- Schedule meetings as well as travel arrangements
- Provide support for accounting department
- Create work orders and invoicing for internal maintenance work
- Maintain petty cash for division
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Created and maintained databases to track and record customer data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
Education
High School Diploma -
Eastwood High School
Pemberville, OHSkills
- Documentation skills
- Schedule Coordination
- Documentation requirements
- Schedule Management
- Team Leadership & Development
- Goal Setting
- MS Office
- Business Planning
References
Available upon request
Timeline
Human Resource Generalis
Ashley Furniture Industries
01.2013 - Current
Human Resource Administrative Assistant
Ashley Furniture Industries
01.2010 - 01.2013
Secretary II/Driver Dispatcher Supervisor
Concern Professional Services
01.2008 - 01.2010
Administrative Assistant
Conestoga Wood Specialties Corp.
01.2007 - 01.2008
High School Diploma -
Eastwood High School