Michelle Wolfe-Grady
Washington,DC
Summary
Experienced sales associate with management experience successful in building and maintaining strong client relationships, driving revenue growth, and achieving sales targets through strategic planning and execution. Adept at analyzing market trends, identifying opportunities for growth, and implementing effective strategies that align with the company's goals and revenue objectives.
Overview
6
6
years of professional experience
Work History
Business Development Associate
Press Ganey
05.2022 - Current
- Work directly with Market Presidents, Vice Presidents of Sales, and Marketing team to develop campaigns.
- $4.3 million pipeline created Q1 of 2024.
- Create and send sequences in Outreach.
- Boost revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Manage all opportunity stages to accurately forecast quarterly pipeline.
- Create and monitor reports within Salesforce for pipeline, campaign tracking, and other Key Performance Indicators.
- Create and maintain inclusive whitespace report for six Managing Directors.
- Organize webinars and webinar follow-up campaigns.
Legal Administrator/Case Management Specialist
Herring Law Group
05.2021 - Current
- Manage team of five attorneys, paralegal, and four legal assistants.
- Develop and implement variety of innovative policies and strategies to promote client self-sufficiency.
- Keep up-to-date on case progress by frequently reviewing records and reporting findings to lead attorneys and clients.
- Maintained litigation docket and calendars for six attorneys, noting deadlines for responsive pleadings, motions and other important deadlines.
- Assisted partners by maintaining and growing firm's local presence within community.
Director of Operations
The Law Offices Of Bradley C. Hollister
05.2018 - 05.2021
- Spearheaded software, workflow, and marketing implementation to transform start-up firm into fully-functioning and successful law firm.
- Designed and implemented desirable employee benefit plans for four newly hired, qualified employees.
- Trained new employees on all firm systems.
- Managed team of four.
Education
MBA - Business
Georgetown University, McDonough School of Busines
Washington, DC10.2024
Bachelor of Science - Business
California State University - Channel Islands
Camarillo, CA07.2018
Skills
- Sales and business development
- Client relationship management
- Team leadership/Management
- Project management
- Network Development
- Salesforce, Outreach, ZoomInfo, Klue, Sales Navigator, HubSpot
- Goal oriented
Accomplishments
- Set record of fourteen demos held in first month of employment.
- Created $1.5 million in pipeline opportunities in first year of employment. and $2 million in second year of employment.
- Continuously overperform in demos held per month; 10 on average.
Timeline
Business Development Associate
Press Ganey
05.2022 - Current
Legal Administrator/Case Management Specialist
Herring Law Group
05.2021 - Current
Director of Operations
The Law Offices Of Bradley C. Hollister
05.2018 - 05.2021
MBA - Business
Georgetown University, McDonough School of Busines
Bachelor of Science - Business
California State University - Channel Islands