Michelle Wong
Lokahi Counseling Center
Honolulu
13
years of professional experience
Dedicated Associate Licensed Marriage and Family Therapist with a background in child, adolescent, and family therapy. Strong in CBT, DBT-informed techniques, and trauma-informed support, with experience building trust, reducing anxiety and depression symptoms, and guiding clients through challenging situations.
Work History
Associate Licensed Marriage and Family Therapist
3 Years 1 Month- Facilitated individual, couples, and family therapy sessions with evidence based practice.
- Developed individualized treatment plans using evidence-based family systems interventions.
- Documented progress notes, chart notes, diagnosis and treatment plan with supervision.
- Coordinated care with site supervisor, school counselors, and case managers to support client needs.
- Monitored client progress and adjusted therapeutic approaches based on response and diagnosis.
- Promoted a supportive therapeutic environment by establishing trust and rapport with children and adolescents.
- Delivered psychoeducation on various mental health topics, empowering clients to better manage their emotional well-being.
- Reduced symptoms of anxiety and depression through cognitive-behavioral therapy techniques applied in individual sessions.
- Provided crisis intervention services during emergency situations, ensuring the safety and well-being of clients at risk.
- Participated in weekly supervision meeting to discuss current cases.
Fulfillment Specialist
2 Years 2 Months- Processed Drive Up, Ship from Store, and Order Pickup requests with consistent speed and care
- Scanned merchandise, verified substitutions, and resolved item discrepancies to support order accuracy
- Picked and packed guest orders using MyDevice and handheld scanners for accurate fulfillment
- Sorted backroom inventory for easy access and management. and staged products for efficient replenishment and fulfillment flow
Sales Consultant
6 Years 4 Months- Advised customers on product options, features, and pricing to align solutions with buying needs.
- Built rapport with prospects through consultative selling and attentive follow-up.
- Identified upsell and cross-sell opportunities to expand account value.
- Collaborated with internal teams to coordinate order fulfillment and customer requests.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
School Based Behavioral Health Specialist Intern
1 Year 3 Months- Implemented de-escalation techniques during crisis situations to maintain safe learning environments with site supervisor present.
- Collaborated with teachers, school counselors, and families to address social-emotional concerns.
- Supported student behavior plans using positive interventions and consistent classroom strategies.
- Developed curriculum for at-risk group for kindergartens and first graders with the guidance of Behavior Health Specialist.
- Attended Individual Education Plan and Peer Review trainings.
- Provided individual and group counseling sessions, worked alongside families and staff to coordinate
behavioral plans. - Reviewed case files and worked with Behavioral Health Specialist to develop behavioral support plan and treatment plan.
Education
Master of Arts - Marriage And Family Therapy
Skills
Trauma-informed care
Crisis intervention
Evidence-based practice
Psychoeducation delivery
Adolescent counseling
Crisis intervention
Psychoeducation
Play therapy expertise
Family systems therapy
Adolescent therapy
Relapse prevention
Affiliations
American Association for Marriage and Family Therapy
Timeline
Associate Licensed Marriage and Family Therapist
Lokahi Counseling Center
09.2023 - CurrentRead More
Fulfillment Specialist
Target
12.2022 - 02.2025Read More
School Based Behavioral Health Specialist Intern
Alva Scott Elementary School
01.2016 - 04.2017Read More
Sales Consultant
Art Source Inc
09.2013 - 01.2020Read More
Argosy University
Master of Arts from Marriage And Family Therapy
Read More