Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Woods

Nicholasville,KY

Summary

Dynamic leader with a proven track record at Signature HealthCARE, excelling in staff management and business development. Spearheaded strategic initiatives, enhancing operational efficiency and fostering a culture of innovation and collaboration. Skilled in quality control and stakeholder relations, achieving significant improvements in resident satisfaction and team performance.

Skilled Licensed Practical Nurse offering 13 years of experience in the field. Knowledgeable about assisting with non-invasive procedures and performing respiratory treatments. Strong documentation skills and a firm grasp of compliance requirements.

Dependable healthcare team member with sound judgment, excellent clinical abilities and smooth bedside manner. Track and chart vitals and other markers to help patients, support team treatment goals and boost outcomes. Exceptional approach in geriatric patient support.

Experienced nursing professional with excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care.

Overview

14
14
years of professional experience

Work History

Executive Director

Journey
08.2024 - Current
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Monitored key business risks and established risk management procedures.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Cultivated company-wide culture of innovation and collaboration.
  • Managed financial, operational and human resources to optimize business performance.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Oversaw divisional marketing, advertising and new product development.
  • Communicated business performance, forecasts and strategies to investors and shareholders.

Executive Director

Exceptional Living Centers
02.2024 - 08.2024
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Monitored key business risks and established risk management procedures.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Cultivated company-wide culture of innovation and collaboration.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Managed financial, operational and human resources to optimize business performance.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Represented organization at industry conferences and events.

Administrator

Signature HealthCARE
10.2019 - 02.2024
  • Maintained personnel records and updated internal databases to support document management.
  • Created and managed project plans, timelines and budgets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Generated reports detailing findings and recommendations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Devised and implemented processes and procedures to streamline operations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular reviews of operations and identified areas for improvement.

Staff Development Coordinator

Signature HealthCARE
01.2017 - 10.2019
  • Performed reviews of employee work performance to check for areas in need of additional training.
  • Developed and delivered new hire training programs and continuous professional development.
  • Assisted with development of effective recruitment and hiring strategies.
  • Created and managed continuous improvement classes and training programs targeted to new employees.
  • Worked with managers to identify internal talent and plan development pathways.
  • Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
  • Helped develop successful recruitment and hiring plans.
  • Monitored employee performance to look for areas in need of improvement.
  • Managed new employee orientation training process for more than 100 employees each year.
  • Managed new employee orientation training process for more than 100 employees each year.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Created in-depth training manual for all employees.
  • Directed training programs and development paths for managers and supervisors.
  • Tested all training software and hardware prior to commencing training programs.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Managed all exempt employee coaching, training, and performance improvement actions.
  • Conducted training courses and prepared videos for long-term use.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Developed departmental systems and procedures to better align workflow processes.
  • Selected and assigned instructors to conduct specific training programs.
  • Coordinated and prioritized required training courses for 100+ employees.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Researched and obtained relevant course materials to achieve training objectives.

Licensed Practical Nurse

Signature HealthCARE
10.2015 - 01.2017
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Comforted and counseled patients and families throughout care process.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
  • Administered medications and injections to patients.
  • Supported diagnoses by taking blood samples from patients for laboratory testing.
  • Delivered emotional support to patients and families during challenging times.
  • Provided patient education on health care issues and prescribed medications.
  • Reviewed patient history to verify conditions and current medications.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
  • Helped patients complete bathing, dressing and eating.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
  • Developed and implemented individualized patient care plans.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Evaluated patient histories, complaints, and current symptoms.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Monitored patient health conditions to report changes to assigned physician.
  • Took samples to complete diagnostic and routine assessment tests.
  • Coordinated patient transfers to other facilities.

Licensed Practical Nurse

Family Medicine Clinic of Danville
01.2011 - 01.2015
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Comforted and counseled patients and families throughout care process.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
  • Administered medications and injections to patients.
  • Supported diagnoses by taking blood samples from patients for laboratory testing.
  • Delivered emotional support to patients and families during challenging times.
  • Provided patient education on health care issues and prescribed medications.
  • Reviewed patient history to verify conditions and current medications.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
  • Helped patients complete bathing, dressing and eating.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
  • Developed and implemented individualized patient care plans.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Evaluated patient histories, complaints, and current symptoms.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Monitored patient health conditions to report changes to assigned physician.
  • Took samples to complete diagnostic and routine assessment tests.
  • Coordinated patient transfers to other facilities.

Education

Bachelor of Science - Healthcare Administration

Midway University
Midway, KY
12-2017

Associate of Science - Applied Science (LPN)

Bluegrass Community And Technical College
Danville, KY
12-2010

Skills

  • Quality Control
  • Contract Management
  • Community Engagement
  • Stakeholder Relations
  • Business Development
  • Marketing
  • Case Management
  • Staff Management
  • Human Resources
  • Business Administration
  • Coaching and counseling
  • Program Leadership
  • Leadership Development
  • Team leadership, training, and development
  • Education
  • Resident satisfaction
  • Human Resources Management
  • Talent management and staffing
  • Compliance and regulations

Timeline

Executive Director

Journey
08.2024 - Current

Executive Director

Exceptional Living Centers
02.2024 - 08.2024

Administrator

Signature HealthCARE
10.2019 - 02.2024

Staff Development Coordinator

Signature HealthCARE
01.2017 - 10.2019

Licensed Practical Nurse

Signature HealthCARE
10.2015 - 01.2017

Licensed Practical Nurse

Family Medicine Clinic of Danville
01.2011 - 01.2015

Bachelor of Science - Healthcare Administration

Midway University

Associate of Science - Applied Science (LPN)

Bluegrass Community And Technical College

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Michelle Woods