Michelle Wortham
Denison,TX
Summary
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards. Provide administrative leadership as a Director of Nursing.
Overview
34
34
years of professional experience
Work History
Clinical Nurse Director
Medical City Surgery Center of North Texas
08.2023 - Current
- Assistant Director of Nursing when Director was out.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Performed rounds to observe care and interview staff, residents, and families.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Planned and assigned workload to 40+-person nursing staff to direct patient care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Identified department issues to recommend corrective actions.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Assistant Clinical Director
Surgery Center of North Texas
10.2020 - 08.2023
- Enhanced patient care quality by implementing evidence-based practices and clinical guidelines.
- Streamlined clinical operations for improved efficiency by optimizing staff scheduling and resource allocation.
- Reduced patient wait times with effective appointment management and coordination among medical teams.
- Spearheaded interdisciplinary team meetings, fostering collaboration and improved communication between departments.
- Increased employee retention rates by creating a positive work environment and promoting professional development opportunities.
- Evaluated program effectiveness using key performance indicators, driving continuous improvement efforts in patient outcomes and satisfaction levels.
- Ensured compliance with all federal, state, and local regulations governing healthcare delivery through diligent monitoring and proactive policy updates as needed.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Circulating OR Nurse
Craig Ranch Surgery Center
10.2018 - 09.2020
- Prepped operating rooms to comply with environmental asepsis standards.
- Provided direct support to surgical team during procedures.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided effective bedside care to patients before and after procedures to deliver comfort.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Pre-Op Nurse, PACU Nurse, OR Circulator
Baylor Scott And White Surgery Center
01.2017 - 10.2018
- Took vitals and assessed patients in recovery room following surgical procedures.
- Evaluated patients' pain levels, implementing correct dosage of medication to alleviate discomfort.
- Supported healthy working environment, adhering to patient safety protocol, complying with hospital policies and maintaining situational awareness.
- Evaluated cardio-respiratory systems for deviations, providing appropriate treatment as necessary.
- Promoted quality of care by adhering to industry standards and measuring health outcomes against patient care goals and benchmarks.
- Documented care based on standards of care and practice, patient acuity and clinical priorities.
- Administered medications and IV fluids to monitor reactions, side effects and adverse effects.
Patient Care Technician
Baylor Scott And White Clinic
03.2012 - 12.2016
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Medicare Part A and B Coordinator
TrailBlazer Health Enterprises
09.1990 - 11.2011
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Science - Nursing Science
University of Texas At Tyler
Tyler, TX05.2020
Skills
- Critical Thinking
- Nursing Assistance
- Acute Rehabilitation
- Team Meeting Management
- Verbal and Written Communication
- Time Management
- Team Supervision
- Patient Education
- Staff Scheduling
- Leadership and Guidance
Timeline
Clinical Nurse Director
Medical City Surgery Center of North Texas
08.2023 - Current
Assistant Clinical Director
Surgery Center of North Texas
10.2020 - 08.2023
Circulating OR Nurse
Craig Ranch Surgery Center
10.2018 - 09.2020
Pre-Op Nurse, PACU Nurse, OR Circulator
Baylor Scott And White Surgery Center
01.2017 - 10.2018
Patient Care Technician
Baylor Scott And White Clinic
03.2012 - 12.2016
Medicare Part A and B Coordinator
TrailBlazer Health Enterprises
09.1990 - 11.2011
Bachelor of Science - Nursing Science
University of Texas At Tyler
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