Michelle Wright
Kea‘au
Summary
Dedicated professional with a wide range of skills and knowledge. Self starter, dependable, and a quick study. Many years of experience with all Microsoft products and administrative duties.
Overview
9
9
years of professional experience
2005
2005
years of post-secondary education
Work History
Industrial Maintenance Technician
Waiakea Water
Hilo
07.2025 - Current
- Performed routine maintenance on production equipment and machinery.
- Conducted inspections to identify mechanical issues and potential hazards.
- Collaborated with team members to troubleshoot technical problems effectively.
- Assisted in the installation of new machinery and tools on-site.
- Followed safety protocols while handling tools and equipment during repairs.
- Documented maintenance activities and reported findings to supervisors.
Mortgage Loan Coordinator
Redwood Credit Union
Santa Rosa
01.2023 - 05.2024
- Coordinated communication between clients and lenders throughout the loan process.
- Reviewed financial documents for completeness and compliance with regulations.
- Assisted clients in understanding loan options and requirements clearly.
- Maintained detailed records of all loan transactions and client interactions.
- Supported underwriters by providing necessary documentation promptly.
- Collaborated with team members to streamline workflow and improve processes.
- Updated customer records regularly with current contact information and changes in employment status.
- Processed incoming customer data from multiple sources into the company's software system.
Office Manager
JL Musech, Inc
Cook
01.2020 - 04.2022
- Handled correspondence and maintained accurate records for office communications.
- Implemented office policies to improve overall operational efficiency.
- Assisted in budgeting and expense tracking for office supplies and services.
- Developed training materials to support new staff integration into the office environment.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Mortgage Loan Processor
North Star Credit Union
Cook
06.2016 - 09.2020
- Reviewed loan applications for accuracy and completeness.
- Communicated with clients to gather required documentation.
- Processed loan files in compliance with company guidelines.
- Coordinated with underwriters for timely loan approvals.
- Maintained organized records of all loan transactions.
- Assisted borrowers throughout the mortgage process.
- Updated loan status in processing software regularly.
- Submitted completed loan packages to underwriting department for approval or denial decisions.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Provided customer service by responding to inquiries regarding loan status.
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Processed loan documents and ensured compliance with federal regulations.
Education
El Molino Highschool
ForestvilleSome College (No Degree) - Psychology
Foothill College
Los Altos, CASkills
- Attention to detail
- Time management
- Safety compliance
- Microsoft Office
- Data entry
- Document management
- Workflow optimization
- Inventory management
- Effective communication
- Timeline planning and management
- Microsoft Excel
- Microsoft outlook
- Self-starter
- Office administration
Timeline
Industrial Maintenance Technician
Waiakea Water
07.2025 - Current
Mortgage Loan Coordinator
Redwood Credit Union
01.2023 - 05.2024
Office Manager
JL Musech, Inc
01.2020 - 04.2022
Mortgage Loan Processor
North Star Credit Union
06.2016 - 09.2020
El Molino Highschool
Some College (No Degree) - Psychology
Foothill College