Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle W. Smith

Selma,NC

Summary

Dedicated, attentive, and adaptable classroom instructor with many years of experience, excelling in effective curriculum implementation and instruction, and fostering student engagement. Adept at utilizing technology, and effective communication and collaboration with parents, guardians, and school faculty. Recognized for strong organizational skills and a commitment to student success, consistently adapting to diverse learning needs. Created presentations to teach classes, engage students in projects and activities, and achieve maximal individual growth.

Overview

2026
2026
years of professional experience

Work History

High School CTE Classroom Instructor and FCCLA Advisor

Johnston County Public Schools
Smithfield, NC
07.2023 - Current
  • Develop engaging lesson plans aligned with state curriculum standards.
  • Facilitate classroom discussions to encourage critical thinking, and student participation.
  • Assess student progress through various evaluation methods, and provide feedback.
  • Collaborate with colleagues to enhance educational programs and initiatives.
  • Implement classroom management strategies to maintain a positive learning environment.
  • Integrate technology into lessons to support diverse learning styles and needs.
  • Utilize various types of equipment and aids to enhance the learning experience.
  • Maintain accurate records of student attendance and grades.
  • Manage and organize class records and reports.
  • Adapt instructional materials for diverse learners, including English language learners.
  • Develop instructional presentations.
  • Conduct lectures and alternative instructional techniques covering various aspects of course material.
  • Create lesson plans and activities to engage students in the learning process.
  • Demonstrate expertise in Learning Management Systems and various online learning platforms, including Canvas and XELLO.
  • Utilize Microsoft Office and Google Suite to enhance productivity and collaboration.
  • Leverage video communication services, like Google Meet and Zoom, for effective remote interactions.

Elementary Classroom Instructor

Johnston County Public Schools
Smithfield, NC
07.2011 - 07.2023
  • Adapted instructional materials for diverse learners, including English-language learners.
  • Developed effective instructional presentations.
  • Created lesson plans and activities to engage students in the learning process.
  • Recorded accurate documentation of student progress and development for informed decision-making.
  • Maintained confidentiality of sensitive student information in alignment with district policies.
  • Scheduled various meetings, conferences, and events across the academic year.
  • Implemented differentiated lesson plans aligned with standard curricula.
  • Maintained effective communication with colleagues and students to enhance collaboration.
  • Monitored student discipline according to district procedures and systems.
  • Participated in professional learning sessions and development opportunities weekly.
  • Executed Individualized Educational Plans and 504 plans effectively.
  • Utilized Microsoft Office, Google Suite, Google Meet, and Zoom for tasks.

Classroom Instructional Assistant

Johnston County Schools
Smithfield, NC
03.2003 - 07.2011
  • Facilitated instructional learning for students in small groups and one-on-one settings.
  • Maintained effective communication with colleagues and students to enhance collaboration.
  • Assisted classroom teacher with grading, ensuring timely feedback on student work.
  • Executed confidential and accurate recordkeeping for student progress.
  • Prioritized tasks daily to meet deadlines while managing multiple responsibilities.
  • Provided operational and administrative support to teachers throughout school building.
  • Supervised students during activities across playground, classroom, and other areas.
  • Supported behavior management initiatives within the classroom environment.

Administrative Assistant and Human Resources Assistant

McLaurin Parking Company
Raleigh, NC
03.1993 - 03.1996
  • Communicated effectively with more than 300 special event employees, clients, colleagues, and employers daily through phone calls, emails, and face-to-face interactions.
  • Created invoices for clients.
  • Organized files and kept accurate records.
  • Managed a calendar of events.
  • Created bids for parking contracts.
  • Prioritized tasks daily to ensure timely completion of responsibilities.
  • Responded promptly to client and employee inquiries via calls and emails.
  • Recorded accurate minutes of meetings for future reference.
  • Maintained comprehensive schedule of special events, including concerts and weddings.
  • Scheduled staff for diverse special events to meet operational needs.
  • Conducted orientations for new employees, facilitating submission of employment paperwork.
  • Trained new hires on job responsibilities for successful event execution.
  • Utilized Microsoft Word, Excel, and office equipment to enhance productivity.

Call Center Representative

State Employees Credit Union
Raleigh, NC
  • Assisted members with account inquiries and transactions efficiently.
  • Collaborated with team members to enhance service delivery and member satisfaction.
  • Resolved customer inquiries, questions, and concerns to consistently offer quality service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Maintained accurate records of member interactions using CRM software.
  • Handled high-volume calls while ensuring compliance with policies and procedures.

Education

Bachelors of Science Degree - Elementary Education

East Carolina University
Greenville, NC

Associate's Degree - Administrative Office Technology

Wake Technical Community College
Raleigh, NC

Associate's Degree - Legal Secretary

Wake Technical Community College
Raleigh, NC

Skills

  • Effective written and verbal communication
  • Learning agility
  • Organizational skills
  • Attention to detail
  • Presentation and facilitation
  • Training skills
  • Policy and curriculum implementation
  • Data interpretation
  • Multitasking abilities
  • Problem-solving abilities
  • Document comprehension
  • Scheduling and calendaring
  • Collaboration
  • Confidentiality
  • Research proficiency
  • Interpersonal skills
  • Technology proficiency
  • Microsoft Office and Google Suite expertise

Timeline

High School CTE Classroom Instructor and FCCLA Advisor

Johnston County Public Schools
07.2023 - Current

Elementary Classroom Instructor

Johnston County Public Schools
07.2011 - 07.2023

Classroom Instructional Assistant

Johnston County Schools
03.2003 - 07.2011

Administrative Assistant and Human Resources Assistant

McLaurin Parking Company
03.1993 - 03.1996

Call Center Representative

State Employees Credit Union

Bachelors of Science Degree - Elementary Education

East Carolina University

Associate's Degree - Administrative Office Technology

Wake Technical Community College

Associate's Degree - Legal Secretary

Wake Technical Community College

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