Michelle Wu
Arcadia,CA
Summary
Accomplished Inpatient Pharmacy Technician with 1 year of experience in medication preparation and dispensing in fast-paced hospital environments. Highly skilled in collaborating with healthcare teams to ensure patient safety and medication accuracy. Dedicated to optimizing pharmacy operations and adhering to regulatory standards for improved patient care.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
Kindred Hospital Los Angeles
12.2024 - Current
- Prepared intravenous solutions including antibiotics and narcotics to ensure timely patient care.
- Delivered medications to nursing stations and Pyxis machines efficiently to support patient care.
- Prepared IV admixtures using aseptic techniques, ensuring safety in medication administration.
- Resolved nursing miss medication and Pyxis issues.
- Executed unit dose and IV batch fills, ensuring timely delivery to patient care areas.
- Conducted rounds on nursing units to ensure timely delivery of stat medications.
- Conducted monthly checks for expired medications and recalls to maintain safety standards.
Pharmacy Technician
I V League Pharmacy
10.2005 - Current
- Resolved complex prescription issues by leveraging strong problem-solving skills and product knowledge.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Utilized aseptic techniques to transfer medications from vials to sterile syringes.
- Maintained cleanliness and organization of work areas and sterilized necessary equipment.
- Conduted regular checks for medication expirations and returned items to appropriate storage areas.
Pharmacy Technician
Kaiser Permanente
06.2005 - 08.2005
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by tracking stock and placing orders as needed.
- Processed prescription requests using pharmacy management software efficiently.
- Produced prescription labels and fulfilled medication orders according to the physician's request with 0% errors.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Education
Diploma - Pharmacy Technician
American Career College
Los Angeles, CA07-2005
Skills
- Medication Preparation
- Drug Storage Procedures
- Multi-tasking Ability
- Medication Dispensing
- patient Interaction
- Workflow optimization
- Medication Inventory Management
- Attention to Detail
Timeline
Pharmacy Technician
Kindred Hospital Los Angeles
12.2024 - Current
Pharmacy Technician
I V League Pharmacy
10.2005 - Current
Pharmacy Technician
Kaiser Permanente
06.2005 - 08.2005
Diploma - Pharmacy Technician
American Career College