MICHELLE YOST
Acworth,GA
Summary
Business professional with proven track record in overseeing business operations and implementing process improvements. Skilled in team collaboration and driving results within dynamic environments. Reliable in adapting to changing business needs, with focus on financial oversight and strategic planning.
Overview
14
14
years of professional experience
Work History
Wellness Director
Gaines Park Senior Living
01.2023 - Current
- Conduct screenings for markers such as blood pressure, weight, and BMI every month
- Maintain infection control logs, streamlined charting process, and improved resident outcomes through training and leadership
- Oversee facility's day-to-day operations in accordance with established state policies and procedures
- Documenting and completing Resident care plans, including assessments, and evaluations
- Oversaw budget allocation for wellness programs, ensuring alignment with organizational goals and financial sustainability.
- Manage after business hour calls for community 24/7
- Work with patients who had variety of chronic illnesses, including COPD and asthma
- Manage combination staff of CNA's and CMA's
- Maintain staff scheduling for facility
- Conduct communication and worked closely with Physician, Nurse Practitioner and Pharmacy
- Enter data for referrals and appointments into community-based customer relationship management (CRM) database
- Gave tours to potential residents and their families and coordinated supportive services to meet their needs
- Reviewed nursing notes to ensure that described care and patient responses were accurate.
- Oversaw ongoing professional development opportunities for staff members to stay current on industry trends and best practices.
Business Office Director
Gaines Park Senior Living
10.2011 - 01.2023
- Created and compiled personnel files such as applications, employee documents, performance reports, payroll records, and medical records.
- Managed day-to-day office operations as well as equipment maintenance.
- Collaborated with executive leadership on long-term goal setting initiatives for continued success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Produced census reports, monthly operational reports for all departments, managed external/internal accounts, and generated company data analysis reports for company executives.
- Processed and maintained organization's payment collection, AP/AR, deposit, and recordkeeping systems
- Interviewed, onboarded and oversaw daily productivity of facility staff.
- Completed 50+ employees' time cards and bi-weekly payroll.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Psychology - Bachelor of Science -
Liberty University
Lynchburg, VA01-2027
Skills
- Data management proficiency
- Effective presentation skills
- Compliance management
- First Aid/CPR
- Research skills
- Analytical thinking
- Financial management
- Account reconciliation
- Payroll management
Personal Information
MICHELLE YOST, 143 Timber Creek Lane, Acworth, Georgia, 30101, (678) 756-8979, ml.vannouhuys@aol.com
Timeline
Wellness Director
Gaines Park Senior Living
01.2023 - Current
Business Office Director
Gaines Park Senior Living
10.2011 - 01.2023
Psychology - Bachelor of Science -
Liberty University
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