Summary
Overview
Work History
Education
Skills
References
Timeline
Volunteer

Michelle Young

Cook
Washington,DC

Summary

I have over eighteen years of experience in fast food paced Industry Environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent abilities. Multitask, Eager to further my Customer Service Skills, I Do Take Pride In My Work Ethics.

Overview

16
16
years of professional experience

Work History

Cook

Aramark
Washington, DC
09.2022 - 01.2024
  • Cleaned and Sanitized Station before setting up, arranged my station with utensils, dishes and sauces for the event from menu.
  • Paned food items from meats, pasta, vegetable potatoes, and much more.
  • Frying, Grilling, Chopping, Slicing, Marinating, and much more as assigned by manager as needed.
  • Greeted and served guest, for the events.
  • Wrapped, dated and labeled items, removed all items from station for closing.
  • Resolved problems, improved operations and provided exceptional service.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to Guest.

Cook \ Prep

First Class Workforce Solutions
Washington, DC
04.2008 - 04.2023
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Grilled and deep fried various foods from meats to potatoes.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Replenished food items from inventory and rotated ingredients.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Resolved customer complaints regarding food quality or services provided.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Set up work stations prior to opening to minimize prep time.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Cashier

McDonald's
Langley Park MD, MD
09.2018 - 08.2020
  • Customer Service, greeting guest, taking orders, processed customer's payment and returned exact change with receipts.
  • Frying, Grilling, changing frappe and milk shake machines, mixing food items from menu.
  • Wrapped and bagged purchases properly to prevent merchandise from breakage and spilling.
  • Kept up with inventory and stocking items.
  • Cleaning and sanitizing dishes, utensils, sweeping, mopping, cleaning restrooms removing trash and much more.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Woodrow Wilson High School
3950 Chesapeake St NW Washington DC

Skills

  • Sanitation
  • Customer Service
  • Frying
  • Grilling
  • Supply Restocking
  • Cutting and Slicing Techniques
  • Event Catering
  • Food Preparation
  • Menu Planning

References

References available upon request.

Timeline

Cook

Aramark
09.2022 - 01.2024

Cashier

McDonald's
09.2018 - 08.2020

Cook \ Prep

First Class Workforce Solutions
04.2008 - 04.2023

Woodrow Wilson High School
Michelle YoungCook