Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Young

Ventura,CA

Summary

A highly organized and detail-oriented Financial professional with a verifiable record of accomplishments. Proven expertise in Travel & Expense implementations and daily processes. Proven ability to identify, implement improvements to streamline operations, increases efficiency, and productivity. Excellent Leadership and team building skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Manager, Global Payment Operations

Apeel Sciences
10.2022 - Current
  • Spearheaded the Global Expense Project from 2 legacy expense reporting systems (Coupa and Expensify) to Chrome River for 8 countries.
  • Developed detailed project plans and coordinated efforts with various stakeholders to ensure a smooth transition during the implementation of the new expense reporting system.
  • Partnered with the Finance department to reconcile discrepancies between expense reports and general ledger entries, maintaining accurate financial records.
  • Conducted regular audits of expense reporting processes to ensure data integrity and adherence to internal controls.
  • Reduced processing time for expense reports by optimizing workflows and improving communication channels.
  • Developed comprehensive training materials and resources for employees, ensuring accurate submission of expense reports.
    Established and oversaw communication routines and metrics reporting with key partners.
  • Championed expense policy adherence within the organization by conducting regular training sessions, providing guidance on best practices, and addressing non-compliance issues promptly.
  • Implemented internal controls to mitigate the risk of fraud, ensuring financial integrity within the organization.
  • Fostered a positive work environment by promoting open communication, collaboration, and professional growth opportunities for team members.

Corporate Expense Manager

Apeel Sciences
04.2021 - 10.2022
  • Coordinated the expense reporting design and implementation for three countries (Mexico, Netherlands, and Spain) on the Coupa Expense System.
    Managed the Coupa System as Administrator and was responsible for all system configurations and maintaining user experience.
    Organized the Corporate Card process for Travel and Purchasing Cards for 5 International countries.
    Served as the primary point of contact for escalated issues related to employee expenses, resolving disputes promptly while upholding company policies.
    Reconciled company credit card accounts, investigating and resolving discrepancies to keep accounts audit-ready.
    Processed all system upgrades and enhancements to improve the functionality of existing expense management tools.
    Onboarded new employees with training and new hire documentation.

Senior Analyst, Global Travel and Expense

Oshkosh Corporation
01.2019 - 04.2021
  • Managed the Global Travel and Expense Reporting for Oshkosh locations worldwide, representing over 26 million in spending.
  • Responsible for auditing the expense report process, monitoring the Concur financial process, and monthly reporting.
  • Responsible for system configuration of Concur and maintaining monthly updates.
  • Provide project coordination and transaction support for team members utilizing the system.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Supported internal audits by providing timely access to accurate travel and expense data when requested by auditors.
  • Coordinated system upgrades and enhancements to improve the functionality of existing tools used for managing expenses.

Supervisor, Freight Payment

Hospira, A Pfizer Company
05.2005 - 02.2018
  • Cultivated positive relationships with vendors to deliver timely and accurate payments, representing 16 million in transportation costs.
  • Managed the global travel and expense reporting process for 40 countries, representing over 90 million in corporate spending.
  • Configured 27 countries on Concur Expense, which resulted in savings of over 54K.
  • Designed the project to transition the expense reporting auditing activities to an off-shore location for 31 countries. Responsible for developing, training, and monitoring daily operations.
  • Troubleshot and resolved escalated issues about vendor disputes, payment discrepancies, or delays promptly, maintaining positive relationships with suppliers.
  • Facilitated cross-functional collaboration between finance, logistics, and operations departments to resolve issues impacting unpaid invoices or vendor relations.
  • Reduced payment errors by closely monitoring and reconciling vendor statements.
  • Reconciled account information and reported figures in the general ledger by comparing monthly operational reports for the freight payment and T&E accounts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelor of Arts - Business Administration And Management

Chicago State University
Chicago, IL
05.1992

Skills

  • Data-driven decision-making
  • Documentation And Reporting
  • Operations Management
  • Cross-Functional Collaboration
  • Team Development
  • Problem Resolution
  • Computer Skills
  • Process Improvement

Certification

Concur, Chrome River, Coupa, Expensify, SAP, JD Edwards, Oracle and Microsoft Office

Timeline

Senior Manager, Global Payment Operations

Apeel Sciences
10.2022 - Current

Corporate Expense Manager

Apeel Sciences
04.2021 - 10.2022

Senior Analyst, Global Travel and Expense

Oshkosh Corporation
01.2019 - 04.2021

Supervisor, Freight Payment

Hospira, A Pfizer Company
05.2005 - 02.2018

Bachelor of Arts - Business Administration And Management

Chicago State University

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Michelle Young