MICHELLE ZARRAGA
Miami,FL
Summary
Organized professional with superior work ethic and team player attitude. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Excellent time management, equipment operation and teamwork abilities. Driven to improve efficiency and quality by adhering to company procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
North Miami Beach, FL
01.2022 - Current
- Adapting to different situations and finding solutions to challenges that may arise, displaying flexibility and resourcefulness
- Demonstrating strong communication skills to convey information clearly and engage with clients, colleagues, and stakeholders effectively
- Facilitating training and development programs to enhance the skills and knowledge of team members, ensuring they are well-equipped to meet client needs and achieve their goals
- Proficient in utilizing and managing LMS platforms to track and monitor training activities
- Maintained a safe working environment by adhering to warehouse safety guidelines and procedures.
- Maintained a clean and organized work area to ensure safety standards were met.
- Assisted with loading, unloading, and stocking of merchandise in the warehouse.
- Followed proper lifting techniques while moving large quantities of stock from one location to another.
- Participated in regular cycle counts for inventory accuracy purposes.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Shift Leader
Panda Express
North Miami, FL
07.2020 - 12.2021
- Exceptional costumer service skills, with excellent communication and problem-solving abilities
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Coordinated and managed the daily activities of a team of employees, ensuring adherence to quality standards and timelines
- Demonstrated strong leadership skills in training and mentoring team members and maintaining a positive and productive work environment
- Demonstrated proficiency in data analysis and reporting, using various software tools and systems to extract and analyze data to support business decisions.
Teacher's Assistant
Gusto
North Miami, FL
02.2018 - 06.2019
- Assisted a programming instructor with administrative tasks such as scheduling classes, managing emails, and organizing materials
- Demonstrated strong organizational and time-management skills in ensuring that classes were running smoothly and on time
- Utilized technology effectively to support the instructor, including setting up virtual meetings and managing online platforms
- Demonstrated flexibility and adaptability in responding to changing needs and priorities.
- Facilitated small group instruction and activities for students of varying abilities.
Education
General Education Diploma -
Alonzo And Tracy Mourning High School
Miami, FLAssociate of Arts - Marketing Management And Research
Broward College
Hollywood, FLSkills
- Order Picking
- Loading and unloading
- Cycle counting
- Work order processing
- Attention to Detail
- Microsoft Excel
Certification
- Private Pilot Airplane Ground Training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Warehouse Worker
Amazon
01.2022 - Current
Shift Leader
Panda Express
07.2020 - 12.2021
Teacher's Assistant
Gusto
02.2018 - 06.2019
General Education Diploma -
Alonzo And Tracy Mourning High School
Associate of Arts - Marketing Management And Research
Broward College