Michelle Zerr
Alma,NE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Able to effectively prepare multiple foods while preventing cross-contact for individuals with food allergies and multiple food preferences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food and Nutrition Services Manager
Good Samaritan Society
Alma, NE
01.2023 - 12.2023
- Developed and implemented standard operating procedures for food service staff.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Ensured proper portioning and serving of meals according to established standards.
- Scheduled shifts for kitchen staff in accordance with budget guidelines.
- Resolved customer complaints promptly in a professional manner.
- Performed routine maintenance checks on all kitchen equipment including ovens, stoves, refrigerators.
- Provided ongoing training for new employees on safe food handling practices.
- Worked closely with other departments within the organization to ensure smooth delivery of services.
- Adhered to company food, safety, quality and sanitation policies.
- Prepared and led food service training programs to teach staff various tasks.
- Planned menus in collaboration with chefs and other personnel.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Food and Nutrition Services Cook
Good Samaritan Society
Alma, NE
12.2010 - 01.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Supervised and trained kitchen staff on proper preparation techniques.
- Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
- Organized storage areas for efficient usage of space.
- Followed established procedures and requirements for safe food handling, storage and service.
Education
Associate of Applied Science - Physical Therapy Assistant
Colby Community College
Colby, KS08-1997
Skills
- Financial Management
- Policy Implementation
- Staff Training and Development
- Schedule Preparation
- Food Presentation
- ServSafe Certified
- Recipe Development
- Cleaning and Organization
Certification
- ServSafe Food Production Manager Certified, Issued 10/17/2022, expires 10/17/2027
Timeline
Food and Nutrition Services Manager
Good Samaritan Society
01.2023 - 12.2023
Food and Nutrition Services Cook
Good Samaritan Society
12.2010 - 01.2023
Associate of Applied Science - Physical Therapy Assistant
Colby Community College
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