Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Charlene Patrick

Operations Coordinator
Demorest,GA

Summary

Dynamic Operations Coordinator with a proven track record at Taylor Brooks, enhancing client satisfaction and company performance through innovative process improvements. Expert in scheduling and training management, I excel in inventory oversight and possess strong verbal communication skills. Achieved significant operational efficiencies, demonstrating a keen ability to manage and optimize resources.

Overview

20
20
years of professional experience

Work History

Operations Coordinator

Taylor Brooks
Johns Creek, GA
09.2012 - Current
  • Implemented customer service standards that increased client satisfaction.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Coordinated daily operations activities and assigned tasks to staff members.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels to ensure adequate stock availability.
  • Generated reports detailing performance metrics and progress against goals.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Provided technical support for internal software applications.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Managed administrative staff and trained new hires on office procedures and policies.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed inventory control, reducing waste and optimizing stock levels for operational needs.

Operations Manager

Soho Salon
Johns Creek, Georgia
06.2005 - 09.2012

Education

High School Diploma -

South Forsyth
Cumming, GA
05-2003

Skills

  • Operations Scheduling
  • Training management
  • Customer invoicing
  • Supply ordering
  • Inventory oversight
  • Employee database management
  • Performance evaluations
  • Account recordkeeping

Affiliations

  • I enjoy cooking and hosting dinner parties
  • Animal rescue
  • Nature

References

References available upon request.

Timeline

Operations Coordinator

Taylor Brooks
09.2012 - Current

Operations Manager

Soho Salon
06.2005 - 09.2012

High School Diploma -

South Forsyth
Charlene Patrick Operations Coordinator