Michelle Johnson
Lincoln,CA
Summary
Established Patient Care Technician offering CPR certified, clinical training in acute care, medical-surgical, skilled nursing, psychiatric, geriatric and rehabilitation units. Administered and assisted with glucose testing, injections, feedings and colostomy care. Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations. Experienced in helping clinical and surgical professionals diagnose and treat chronic and acute patient concerns. Well-organized and level-headed in both routine and emergency situations. Competent in using and monitoring equipment, updating records and comforting patients during difficult times. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sleep Technician
California Sleep Solutions
10.2017 - 05.2023
- Organized educational seminars at local hospitals or community centers on common types of sleeping problems, their symptoms and treatments available
- Provided emotional support and empathy towards patients dealing with chronic fatigue or depression due to lack of adequate restful sleep
- Ensured compliance with safety standards by inspecting all medical equipment prior to each procedure
- Reviewed existing literature and research related to the diagnosis and management of various forms of sleeping disorders
- Analyzed data collected from sleep studies using software programs such as Sleepware G3 or Alice 5.1.
Elderly Caregiver
IHSS In Home Support Services
01.2012 - 01.2017
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating
- Made beds, swept floors and sanitized surfaces to support activities of daily living
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients
- Helped clients with personal needs from exercise to bathing and personal grooming
- Developed strong relationships with clients based on trust and respect
- Provided companionship and emotional support to elderly clients
- Laundered clothing and bedding to prevent infection.
Respiratory Sales Specialist
Pacific Pulmonary Medical Group
01.2005 - 01.2007
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Supported 50% territory growth by working with sales leaders and using effective targeting of under-tapped regions.
- Used microsoft to maintain company database with essential account and sales information.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Demonstrated products and specific features at customer locations and special events.
- Researched potential clients and markets to prepare for appointments.
- Increased customer satisfaction by providing tailored respiratory product recommendations and personalized support.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Education
Some College (No Degree) - Phlebotomy
Sierra College
Rocklin, CANo Degree - Medical Assisting
Cranberry Medical Assisting
Roseville, CANo Degree - Sleep Technologist
California Sleep Solutions
Sacramento, CA09.2017
Skills
- Illness Management Instruction
- Medical Laboratory Technician (MLT)
- Recordkeeping and documentation
- Equipment Calibration
- Certified in CPR/AED
- Behavioral Health
- Strong Work Ethic
- Appointment Scheduling
- Electroencephalogram monitoring
- Procedure Assistance
- Teamwork orientation
- Home Sleep Testing
- In-Service Training
- Phlebotomy Technician (RPT)
- Sleep stage identification
- Punctual and Dependable
- Supply Management
- Patient Monitoring
- Maintenance of Wakefulness Test
- Pediatric sleep studies
- Critical Thinking
- Indirect Patient Care
- Sleep study documentation
- Direct Patient Care
Certification
- A. A degree Medical Admin 1992
- Medical Asst. Cert.. 1993
- Phlebotomy Cert 2017
- Sleep Tech Astep 2017
Timeline
Sleep Technician
California Sleep Solutions
10.2017 - 05.2023
Elderly Caregiver
IHSS In Home Support Services
01.2012 - 01.2017
Respiratory Sales Specialist
Pacific Pulmonary Medical Group
01.2005 - 01.2007
Some College (No Degree) - Phlebotomy
Sierra College
No Degree - Medical Assisting
Cranberry Medical Assisting
No Degree - Sleep Technologist
California Sleep Solutions
Similar Profiles
Tran TaTran Ta
Medical Billing Assistant at Sleep Clinic of Northern CaliforniaMedical Billing Assistant at Sleep Clinic of Northern California
David HillDavid Hill
Registered Polysomnographic Technologist at California Sleep CenterRegistered Polysomnographic Technologist at California Sleep Center
Melinda DugganMelinda Duggan
Senior Sleep Support Specialist at Inspire Sleep SolutionsSenior Sleep Support Specialist at Inspire Sleep Solutions