Dynamic Case Manager with a proven track record at Stevens Correctional Center, adept at problem-solving and case documentation. Successfully developed individualized rehabilitation plans, enhancing inmate outcomes. Skilled in time management and fostering collaboration among multidisciplinary teams, ensuring comprehensive care and compliance with legal standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Case Manager
Stevens Correctional Center
02.2018 - Current
Assisted clients in navigating healthcare systems and securing necessary resources.
Coordinated communication between clients, families, and service providers to ensure comprehensive care.
Documented client interactions and progress notes to maintain accurate case records.
Supported the development of individualized care plans tailored to client needs and goals.
Conducted comprehensive assessments to develop individualized rehabilitation plans for inmates.
Coordinated with multidisciplinary teams to ensure effective implementation of case management strategies.
Monitored inmate progress, adjusting treatment plans based on behavioral and psychological evaluations.
Facilitated group therapy sessions, promoting positive communication and conflict resolution among participants.
Developed resource materials for inmates, enhancing access to educational and vocational programs.
Evaluated compliance with correctional policies, ensuring adherence to legal and ethical standards in case management practices.
Monitored compliance with relevant laws, regulations, and policies related to offender supervision and treatment programs.
Developed strong working relationships with community partners to facilitate access to essential services for released inmates.
Served as a liaison between inmates, families, legal representatives, probation officers, mental health professionals, educators, employers, housing providers on matters concerning inmate welfare during incarceration or post-release planning.
Enhanced inmate rehabilitation by developing comprehensive case management plans tailored to individual needs.
Office Assistant
Goodsons' Supermarket
09.2008 - 11.2017
Managed daily administrative tasks, ensuring efficient operation of office activities.
Organized inventory and merchandising displays, enhancing product visibility and customer engagement.
Assisted in processing customer transactions using point-of-sale systems, ensuring accuracy and efficiency.
Coordinated scheduling for staff shifts, optimizing resource allocation and coverage.
Developed filing systems for documents, improving accessibility and record-keeping efficiency.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
No Degree - Business Management
National Business College
Roanoke, VA
Skills
Problem-solving
Case management
Time management
Case documentation
Certification
Correctional Facilitator,Thinking for A Change , CBISA , Crime Victim Awareness trained instructor - Inmate Programming
Correctional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional CenterCorrectional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional Center