Michelle Ann Zavala
Escrow Officer
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Co - Chief Executive Officer & Escrow Officer
Broadway Title Dba North National Title
San Antonio , Texas
08.2021 - 02.2022
- Manage and direct company toward its primary goals and objectives
- Oversees employment decisions at executive level of company
- Leads team of executives to consider major decisions including acquisitions, mergers, joint ventures, or large-scale expansion
- Completes 100% real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents
- Obtains clear title by ordering title reports; resolving title defects; satisfying existing liens and encumbrances against property
- Prepares 100% transaction documents by completing forms and statements: collecting and reviewing existing documents
- Prepares CD by utilizing lender instructions
- Balancing and funds to insure disbursing funds are correct
- Complies with regulatory requirements by adhering, and enforcing adherence, to requirements
- Disburse loan proceeds upon approval from Lender
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices
- Worked with RamQuest & Qualia
Escrow Assistant
Mission Title, LLC
San Antonio , Texas
03.2020 - 07.2021
- Assisting and providing administrative support to two Escrow Officers
- Open orders, input closing statements from worksheet prepared by escrow officers
- Interpret earnest money agreements as they relate to closing and prepare all documents required for transactions
- Communicate requirements and other information to clients including exceptions
- Residential, Commercial, Refi’s and Land Transactions
- Balancing and Funding files, issuing checks to Brokers, Agents and seller’s
- Maintained open communication with lenders, brokers and borrowers
- Prepared estimated closing statements for buyer and seller
- Obtained documents such as proof of insurance and HOA statements
- Managed real estate closing process in compliance with applicable standards and legal requirements
- Scheduled signings and gathered required paperwork
Escrow Receptionist/Assistant
Texas Title Assurance, LLC
07.2016 - 03.2020
- Build Relationships with clients such as real estate agents, builders and Lawyers
- Maintained relationships with current clients and work to bring on new clientele
- Administrative skills and the ability to work quickly and accurately under time constraints
- Received, reviewed, and receipt earnest money for all residential and commercial contracts
- Open New Orders such as Refinance, Interim, and Preconstruction Loans
- Gathering client and financial information, handling funds, entering data into a computer, and responding to information request
- Prepare assemble, and deliver escrow documents
- Prepare and send opening letters and “thank you” acknowledgements to all parties
- Prepare receipts for all funds received from Customers and/or lenders
- Order title commitments and distribute to all parties
- Cancel files according to office procedure
- Prepare closing package and send to source/customer for closing of property
- Prepare Letters for Payoffs
- Order office Supplies
- Company Bank Deposits such as, Earnest Money, Closing Money or Escrow fees
Senior Secretary
San Antonio College
02.2015 - 07.2016
- The Department Chair in the American Sign Language and Interpreting Training Program
- Maintained daily calendar and appointment schedules, coordinating and arranging meetings for the Chair
- From standing instructions or from oral instructions from the Chair
- The main department secretary for all faculty and staff
- Maintain a database for all student confidential information or student’s files which are test scores, degree’s earned, graduation dates and current contact information
- Registered students for Spring, Summer and Fall Semesters
- Update the Departments Degree Plans, Final exam schedules, Major Tests which is our Mid Program, and gather all forms that are needed for students
- Prepared Instructors tests, or any assistant's that is needed for the Instructors.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained daily report documents, memos and invoices.
- Answered multi-line phone system and enthusiastically greeted callers.
Processing Teller
Garda World
05.2014 - 08.2014
- Prepare bank deposits for tellers
- Balance currency, coin, and check in cash
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
- Identify transactions mistakes when debits and credits do not balance
- Prepare and verify cashier’s checks
- Compute financial fees, interest, and service charges
- Inform customers about foreign currency regulations, and compute transaction fees for currency changes.
Property Clerk
Texas Department of Aging and Disability Services
01.2009 - 01.2013
- Provide administrative/clerical support for Assistant Director
- Prepare purchases and order State tags for assets that are valued over $500 or more
- Audits cashier in Accounting once month on trust funds, client worker payroll, b-17’s and all cash and coin rolls in safe
- Audits Trust Fund Accountant, over look and make sure all credit cards are accountant for
- Bank and Mail runs for facility
- Bank deposits to bank.
Education
High School Diploma -
East Central High School
San Antonio, TX06.2002
Skills
- Strategic planning
- Time management
- Forecasting and budgeting
- Client relationship building
- Develop business structures
- Human resources
- Business planning and development
- Underwriting support
- Team player
- Multitask
- Clerical support
- Microsoft Office 365
- Customer Service
- Conducting financial assessments
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Co - Chief Executive Officer & Escrow Officer
Broadway Title Dba North National Title
08.2021 - 02.2022
Escrow Assistant
Mission Title, LLC
03.2020 - 07.2021
Escrow Receptionist/Assistant
Texas Title Assurance, LLC
07.2016 - 03.2020
Senior Secretary
San Antonio College
02.2015 - 07.2016
Processing Teller
Garda World
05.2014 - 08.2014
Property Clerk
Texas Department of Aging and Disability Services
01.2009 - 01.2013
High School Diploma -
East Central High School
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