Results-driven Kitchen & Bath Manager with a proven track record in enhancing customer satisfaction and achieving sales targets through effective team leadership and strategic decision-making.
Work History
Kitchen & Bath Manager
6 Years 10 Months
Pacific Sales | 12.2019 - Current
Led team in achieving sales targets through effective training and development programs.
Streamlined inventory management processes, improving accuracy and reducing discrepancies.
Developed and implemented customer service protocols, enhancing client satisfaction metrics.
Analyzed sales trends to inform strategic decisions and optimize product offerings.
Human Resources Manager
11 Years 7 Months
Crothall Healthcare Inc. | 09.2007 - 04.2019
Developed and implemented talent acquisition strategies to attract top healthcare professionals.
Streamlined onboarding processes, enhancing new hire experience and integration into company culture.
Led employee engagement initiatives, fostering a positive workplace environment and improving retention rates.
Conducted regular performance evaluations, providing constructive feedback and aligning individual goals with organizational objectives.
Team Leader
Dal Tile & Stone | 1998 - 03.2006
Led team to achieve operational excellence through streamlined processes and effective communication.
Facilitated training sessions to enhance team skills and ensure adherence to safety protocols.
Coordinated inventory management to maintain optimal stock levels and reduce waste.
Implemented quality control measures that improved product consistency and customer satisfaction.
Business/Sales Manager's Assistant
7 Years 5 Months
Cal Spas | 06.1990 - 11.1997
Developed strategic sales plans to increase market share and drive revenue growth.
Trained and mentored junior sales team members to enhance performance and productivity.
Analyzed market trends and competitor strategies to inform business decisions.
Established strong relationships with key clients, ensuring high levels of customer satisfaction.