Michelle C. Langstaff, PHR, SHRM-CP
Everett,WA
Summary
Accomplished HR leader with a proven track record at Children's Home Society Of Washington, excelling in diversity and inclusion, and HR analytics. Spearheaded innovative recruitment strategies and enhanced organizational culture, achieving significant reductions in attrition rates. Expert in aligning HR policies with business goals, demonstrating exceptional employee relations and analytical skills. Human Resources Professional with [25+] years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
24
24
years of professional experience
Work History
Director - HR
Children's Home Society Of Washington
07.2021 - 04.2024
- Championed diversity initiatives, fostering inclusive environment that embraced differences in background and perspective.
- Developed innovative retention strategies aimed at reducing attrition rates among key talent segments.
- Developed and executed successful recruitment strategies, attracting top talent.
- Optimized payroll processing procedures resulting in reduced errors and improved timeliness of payments.
- Collaborated effectively with senior leadership in strategic planning efforts related to workforce needs based on organizational objectives.
- Streamlined HR processes by implementing new software, enhancing productivity and efficiency.
- Facilitated leadership development programs to cultivate high-potential employees for future growth opportunities.
Sr. HR Business Partner
Children's Home Society Of Washington
07.2018 - 07.2020
- Coached managers on effective communication techniques, promoting greater transparency within organization.
- Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
- Introduced company-wide diversity and inclusion programs, fostering more inclusive workplace culture.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Directed hiring and onboarding programs for new employees.
- Spearheaded recruitment efforts to fill critical positions quickly, reducing downtime due to staff turnover.
HR Manager
Children's Home Society Of Washington
07.2018 - 06.2020
- Managed Recruitment Team, who recruited for approx. 60 average statewide job openings; ATS, job postings and interviews procedures, programs and functions.
Talent Acquisition Partner
Children's Home Society Of Washington
07.2016 - 07.2018
- Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
- Led diversity and inclusion initiatives within talent acquisition team, promoting inclusive work environment for all employees.
- Served as trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities.
- Streamlined talent acquisition process by implementing applicant tracking system and improving candidate experience.
- Established robust talent pipeline through networking events, career fairs, and proactive outreach efforts.
- Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.
- Collaborated with internal stakeholders to align talent needs with organizational growth goals, ensuring proactive approach to workforce planning.
- Optimized job descriptions with keyword-rich content to improve visibility on job boards and attract relevant applicants.
- Conducted comprehensive market research to benchmark against industry standards and identify areas of improvement in talent acquisition strategy.
HR Business Partner
Children's Home Society Of Washington
10.2014 - 06.2016
- Managed conflict resolution processes to maintain positive work environment and resolve employee disputes effectively.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for organization.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
Employee Engagement Manager
Children's Home Society Of Washington
10.2013 - 10.2014
- Evaluated employee satisfaction data, identifying areas of improvement and developing action plans to address concerns.
- Cultivated strong relationships with management to align company objectives with employee needs and expectations.
- Established recognition programs that rewarded outstanding contributions, fostering sense of pride among staff members.
Director of HR
Children's Home Society Of Washington
09.2005 - 10.2013
- Managed onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Developed comprehensive employee training programs, resulting in more skilled workforce.
- Ensured compliance with all relevant labor laws, protecting both employees'' rights and organization''s interests.
- Structured compensation and benefits according to market conditions and budget demands.
HR Generalist
Children's Home Society Of Washington
05.2000 - 09.2005
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
Education
Some College (No Degree) -
Everett Community College
Everett, WAHuman Resources Certification Training
Society of Human Resource Management
11.2000
High School Diploma -
Milwaukee Tech High School
Milwaukee, WI06.1976
Skills
- Strategic Planning
- Diversity and Inclusion
- Talent Acquisition
- Benefits/Compensation Administration
- Employee Relations
- HRIS - ADP Workforce Now & UKG
- Conflict Resolution
Certification
- SHRM-CP - SHRM Certified Professional
- PHR - Professional in Human Resources
Accomplishments
- Supervised team of 5 staff members.
- Achieved newly revised onboarding process by implementing and completing task force recommendations with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director - HR
Children's Home Society Of Washington
07.2021 - 04.2024
Sr. HR Business Partner
Children's Home Society Of Washington
07.2018 - 07.2020
HR Manager
Children's Home Society Of Washington
07.2018 - 06.2020
Talent Acquisition Partner
Children's Home Society Of Washington
07.2016 - 07.2018
HR Business Partner
Children's Home Society Of Washington
10.2014 - 06.2016
Employee Engagement Manager
Children's Home Society Of Washington
10.2013 - 10.2014
Director of HR
Children's Home Society Of Washington
09.2005 - 10.2013
HR Generalist
Children's Home Society Of Washington
05.2000 - 09.2005
Some College (No Degree) -
Everett Community College
Human Resources Certification Training
Society of Human Resource Management
High School Diploma -
Milwaukee Tech High School