Michelle C. Watson
Shreveport,USA
Summary
Professional finance leader with extensive expertise in financial management, reporting, and strategic planning. Exceptional at fostering team collaboration and driving organizational success through effective budgeting, forecasting, and compliance. Highly adaptable, with strong analytical skills and deep understanding of corporate finance principles. Known for reliability, integrity, and results-driven approach in dynamic environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CONTROLLER
Reliant Specialty Infusion
01.2023 - Current
- Assist Chief Financial Officer in monthly reporting and reconciliation for growing multi-site, alternative site of care (ASoC) facility providing in-office infusions. Responsible for financial reporting, account reconciliation, inventory management.
- Contributed to expansion of operations by analyzing and maintaining fee schedules, costs of treatments, profit margin analytics, and operational advice.
- Provided operational support by presenting and recommending patient chair scheduling based on current history and advising on staffing level ramp-up to meet and maximize patient care.
CHIEF FINANCIAL OFFICER/Controller
Encompass Health Rehabilitation Hospital of Shreveport
01.2021 - 01.2023
- Leveraged ownership across entire accounting system and financial function of 40-bed inpatient rehabilitation hospital, and oversee and coordinate Central Supply. Act as key member of hospital senior leadership team.
- Contributed to expansion of operations by playing instrumental role assisting with opening of new hospital facility, and contracting new services to ensure hospital prepared for opening.
- Improved reporting of key metrics for organizational performance, from financial and budgetary viewpoint by creating and implementing processes.
- Maximized outcome and success of inpatient rehabilitative services by facilitating non-clinical aspects of job to support and achieve company’s mission and vision.
- Increased employee engagement and strengthened relations by encouraging spirit of cohesiveness and collaboration across all company levels, including among 9 direct reports.
PRACTICE MANAGER
Rheumatology and Osteoporosis Specialists, AMC
01.2013 - 01.2021
- Directed and coordinated operations of finance, office management, and IT incorporating human resources, billing, HIPAA, and OSHA. Assisted with development of organization’s core values.
- Optimized patient care by steering implementation of electronic medical records (EHR) system, assisting and guiding staff, and recognizing and responding to areas requiring staff training on components of EHR system.
- Reduced days outstanding in accounts receivable by spearheading transition of billing department to prepare and file claims each day, and initiating protocols to ensure segregation of duties among billing staff.
- Positioned company to deliver gross revenues of $27M by expertly building practice from small team of physicians generating $7.2M in gross revenue to 40-staff rheumatology clinic and eight chair infusion center.
CONTROLLER
Holy Angels Residential Facility
01.2009 - 01.2013
- Led operations of 18 direct reports. Governed all aspects of Facilities, Finance, and IT departments for residential training facility 96% Medicaid funded, producing revenue of $14.7M, and housing 184 developmentally disabled residents served by over 300 personnel. Managed budgeting, cost reporting, and month-to-month financials, and oversaw grounds, maintenance, fire and safety, and hardware/software requirements. Prepared and filed Form 1023 registering organization as 501(c) (3) when affiliation with Catholic Church ceased, and collaborated with IRS to resolve non-compliance from three previous years.
- Improved accounting efficiency by driving conversion of DOS-based accounting software to Quickbooks Enterprise Solutions, and reformatting general ledger in line with cost reporting requirements.
- Accelerated efficiency of Medicaid reporting by transitioning company from paper-documented process to computer-based reporting, and converting to web-based program for all levels of staff to utilize.
- Played instrumental role securing $10K grant towards self-sustainability by serving as integral member of three-person team competing in rigorous grant process with 12 nonprofit organizations across Louisiana, and producing detailed six month business plan.
Education
Master of Business Administration (M.B.A.) -
Louisiana State University
Shreveport, LABachelor of Science - Accounting
Louisiana State University
Shreveport, LADoctor of Business Administration - Healthcare Administration
Liberty University
Lynchburg, VA08-2026
Skills
- Microsoft Office Suite
- Budget administration
- Financial forecasting
- Financial management
- Cash flow forecasting
- Strategic planning
- Management accounting
- Negotiation
- Cash flow management
- Staff management
Accomplishments
- Growth focused influencer with repeated success managing change, and introducing continuous process and organizational improvements to reduce expenses, eradicate inefficiencies, and build engaged, well-trained workforce.
- Strategic leader with integrity; highly effective at monitoring operations and procedures, devising policy, and developing and executing new strategies and procedures to maximize workplace performance and efficiency.
- Skilled in devising action plans, budgets, timetables, and outcome measurements, managing resources, setting operating/financial goals, and tracking program progress for ongoing sustainability and optimal profitability.
Affiliations
Notary Public for Caddo Parish
Certification
- CPA - Certified Public Accountant
- CGMA - Chartered Global Management Accountant
Timeline
CONTROLLER
Reliant Specialty Infusion
01.2023 - Current
CHIEF FINANCIAL OFFICER/Controller
Encompass Health Rehabilitation Hospital of Shreveport
01.2021 - 01.2023
PRACTICE MANAGER
Rheumatology and Osteoporosis Specialists, AMC
01.2013 - 01.2021
CONTROLLER
Holy Angels Residential Facility
01.2009 - 01.2013
Bachelor of Science - Accounting
Louisiana State University
Master of Business Administration (M.B.A.) -
Louisiana State University
Doctor of Business Administration - Healthcare Administration
Liberty University
Areas of Expertise
- Direct Oversight
- Technical Leadership
- Quality Improvement
- Business Development
- Strategic Planning/ Action Plans
- Tactical Implementation
- Contract Administration
Additional Experience
- Chief Financial Officer, Regional Urology, LLC
- Business Manager, Regional Urology, LLC
- Director of Finance, LifeCare Management Services
- Senior Staff Accountant, LifeCare Management Services
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