Michelle D. Epperson

• All Aspects of Human Resources
• Interviewing
• Onboarding
• Payroll
• Exit interviews
• Employee Contact Information updated
• Maintained all files and licenses
• Checked references
• Improved leadership development by designing and implementing targeted training programs for managers and executives.
• Streamlined recruitment processes for improved efficiency and faster candidate selection.
• Enhanced employee satisfaction by implementing innovative HR policies and programs.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Interacted with customers by phone, email, or in-person to provide information.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Worked well in a team setting, providing support and guidance.
• Documented human resources records and maintained confidentiality of sensitive personal information.

• Utilizing Sharepoint to announce all events to PW and track all catering
• Responsible for ordering, coding and sending to AP of all office supplies, Coca Cola products, and floral deliveries and logging in excel
• Checking all obituaries daily for possible trust needs
• Schedule all client meetings for officers
• Keeping all PW employees contact information up to date
• Order all branded items from the iCo store (presentation folders, tabs)
• Stage all conference rooms, making sure chairs and supplies are filled and equipment is working
• Taking care of both kitchens, running dishwasher and supplies
• Responsible for all workroom supplies are organized and copiers are all working correctly
• All internal transfers are logged and sent correctly
• Mail (USPS, FED EX, UPS) are sorted and delivered correctly
• Kept files and records in content management systems such as MS SharePoint, EXCEL and others.

• Marketing using social media
• Filling new hire training
• Conducting interviews and making recommendations to managers
• Auditing classes, communicating effectively
• Accurate record keeping through excel spreadsheets
• Background request, set up drug testing
• Administer assessments to potential new hires
• Inform candidates of company benefits d
• Review applications and resumes thru Taleo and indeed
• Interacting with potential new hires in all forms of onboarding
• Met daily goal of interviews, filling classes, and finding a great fit for new clients.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

• Helped transfer information from Aya software to Maximo software
• Responsible for logging all transmission walks
• Responsible for filing of all legal addresses in eastern Oklahoma
• Researched and prepared accurate information for upcoming audits
• Made sure each and every address had been walked in the allowed time frame
• Updated software with current information
• Ran weekly and monthly reports of areas falling out of compliance
• Temporary position
• Responded to inquiries by answering telephone calls, in-person questions and emails.
• Documented human resources records and maintained confidentiality of sensitive personal information.
• Produced monthly reports using advanced Excel spreadsheet functions.

• Transitioned 20 employees to a new 401K program
• Responsible for accurate reports for Profit & Loss statements
• Responsible for Human Resources duties
• Responsible for updating and maintaining schedules of 20 employees
• Managed Accounts Payable and Accounts Receivable
• Used Timetrax and Heartland payroll software
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

• To VP of Business Development, formerly Chesapeake Energy and Access Midstream, Assisted the Business Development team with calendar maintenance
• Assisted Land Department with files and documents
• Prepared and reconciled travel arrangements and expenses for team
• Planned corporate events such as volunteering, customer outings and lunch and learns
• Responsible for setting up Executive meetings internally and with External customers working as a team with all ages and nationality
• Entrusted with top-level corporate information to ensure daily success of the company
• Implemented policy and procedures for due diligence
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.

• Prepared bid sheets
• Awarded bids, arranged trucking and billing
• Supervised department calendar, credit card distribution and ordering, maintaining confidentiality
• Created P.O.s , obtained needed signatures
• Maintained all files
• Acted as primary contact for Superintendents
• Reduced costs by managing inventory, tracking price and availability
• Ensured vehicle access by conducting monthly review for vehicles, maintaining license plates, fuel cards and insurance renewals

• Supervised all special tasks and projects
• Scheduled all appointments and events
• Managed executive travel arrangements
• Improved data entry processes which expedited data availability and billing
• Managed the On-boarding process
• Paralegal/Chapter 7 Manage
• Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.

• Managed court dates for attorneys
• Assisted with travel arrangements
• Prepared meeting minutes
• Negotiated between debtors and creditors
• Managed Accounts Payable and Accounts Receivable
• Responsible for Human Resources duties

Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.