Michelle Pamatz

• Delivered exceptional customer service in a high-volume, fast-paced environment, ensuring guest satisfaction

and resolving conflicts with professionalism and empathy.

• I ensured team leadership by providing guidance to my team members by leading, motivating and acting as a

role model.

• I prioritize the health and compliance of the overall store by maintaining standard with food safety,

cleanliness and safety standards.

• Crafted drinks while greeting incoming customers, interacting with people and overall creating a memorable

experience for the guest.

• As a server/assistant manager I maintained composure and professionalism during peak hours and service

disruptions, demonstrating adaptability and multi-tasking under pressure.

• I would meet the standard with health and safety compliance by following regulations and conducting

inspections within the premises to maintain compliance with local health and safety standards.

• Greeted customers while taking accurate orders, communicating with the kitchen and ensuring guests had a

positive experience throughout their stay.

• Lastly, I would ensure the team's customer service was to its best excellence by always resolving any customer

issues and assisting in needs to maintain satisfaction and loyalty.