Michelle Goshorn
Chambersburg,PA
Summary
Strategic mentoring experience with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing complex military operations. Skilled in developing and implementing policies and procedures with focus on safety. Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Packaging Laborer
Martin's Famous Pastry Shoppe
07.2022 - Current
- Responsible for setting up and maintaining packaging department machinery
- Maintain clean and organize work environment, adhering to safety protocols and compliance standards.
- Strengthen communication within team, fostering collaborative work environment focused on achieving shared goals.
- Enhance team productivity by training new employees on proper packaging techniques and procedures.
- Met or exceed daily production targets through efficient time management and prioritization of tasks.
- Work closely with quality assurance team to identify areas for improvement in packaging process, reducing defects and increasing customer satisfaction.
- Verify packages met safety and security standards to reduce damage or errors in transit.
Sergeant E-5, Motor Transportation Platoon Sergeant
United States Marine Corps. Reservist; MWSS 471
01.2017 - 12.2023
- Train, supervise and maintain communication with 25 Marines to ensure unit morale and platoon efficiency inside and outside of drill weekends
- Collaborate with fellow NCOs, Staff NCO's and Officers to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Handle administrative requirements, maintain records and submitted operational reports.
- Enforce technical and tactical training standards to accomplish unit mission objectives.
- Coordinate activities of subordinate personnel to support mission success.
- Evaluate Marine performances regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
- Promote safety awareness within platoon, significantly reducing accidents during training exercises and deployments.
Program Leader / Client Care Consultant Assistant
Booster Enterprise, Inc.
06.2021 - 12.2022
- Manage meetings with current and potential clients, gather information needed for programs
- Ensure regulatory compliance at all levels of operation while maintaining high-quality services within program scope.
- Secure funding through grant proposals highlighting impact and value of our programs on beneficiaries.
- .Enhance participant engagement in programs by tailoring content delivery methods suited to individual learning styles preferences.
- Improve program efficiency by streamlining processes and implementing best practices.
- Maintain high-quality child care standards based on developmentally appropriate practices.
- Establish strong relationships with stakeholders, fostering collaboration and support for program initiatives.
- Promote positive work environment by cultivating open communication channels within team and addressing concerns promptly.
Administrative Assistant
Pyramid Healthcare
11.2020 - 06.2021
- Daily duties consist of bus ticket transactions, background checks, perform pre-screens, intake logs and scheduling clients.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Sort and distribute office mail and record incoming shipments for corporate records.
- Identify and recommend changes to existing processes to improve accuracy, efficiency, and quality service.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promote positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Bachelor of Science - Elementary Education And Special Education
Grand Canyon University
Phoenix, AZ05.2025
Skills
- Decision-Making
- Team Collaboration
- Training Coordination
- Database and Client Management Systems
- Documentation and control
- Professional Networking
Timeline
Packaging Laborer
Martin's Famous Pastry Shoppe
07.2022 - Current
Program Leader / Client Care Consultant Assistant
Booster Enterprise, Inc.
06.2021 - 12.2022
Administrative Assistant
Pyramid Healthcare
11.2020 - 06.2021
Sergeant E-5, Motor Transportation Platoon Sergeant
United States Marine Corps. Reservist; MWSS 471
01.2017 - 12.2023
Bachelor of Science - Elementary Education And Special Education
Grand Canyon University
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