Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Kay Cabegin

4721 Talavera Way, Kearns

Summary

Adept at leading teams and enhancing guest experiences, I leveraged strong teamwork and food safety measures at MidiCi The Neapolitan Pizza ,Toasters Deli and Barbacoa Mexican Grill to elevate service standards. My knack for food presentation and fostering customer interaction significantly boosted satisfaction rates, showcasing my commitment to excellence and a robust work ethic in fast-paced environments.

Experienced with various cooking techniques and kitchen operations in my previous work in Grand America and MichealAngelos Italian restaurant helped me utilize culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.

Overview

10
10
years of professional experience

Work History

Restaurant Team Member

Toasters Deli
01.2016 - 06.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work presentable in appearance to meet restaurant standards.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Adjusted food preparation methods in accordance with customer requests.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Observed diners to respond to additional requests and determine when meal completed.

Shift Leader / Prep Cook

MidiCi The Neapolitan Pizza
11.2020 - 02.2022
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Increased sales with introduction of promotional strategies that attracted more customers.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Trained and assisted new kitchen staff members.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
  • Ensured consistent food quality by strictly following recipes and presentation standards.
  • Enhanced customer experience by contributing to creation of visually appealing dish presentations.
  • Maintained sharp and functional kitchen tools, directly impacting quality and speed of food preparation.
  • Minimized cross-contamination risks by diligently organizing food storage and prep areas.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.

Cook

Michealangelo’s Italian Restaurant
04.2017 - 11.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.

Restaurant Worker

Barbacoa Mexican Grill
09.2015 - 01.2019
  • Efficiently managed various duties concurrently, taking orders and serving meals on time.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Greeted customers at front counter to answer questions and input meal orders into POS system.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
  • Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
  • Supported catering events by setting up tables, preparing food items, and serving guests with professionalism and care.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
  • Counted cash drawer before shift and balanced at end of shift to reconcile sales.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Assembled salad bases ahead of peak times and placed in refrigeration unit.

Restaurant Worker

Red Hot Gourmet Hotdogs
04.2016 - 01.2017
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
  • Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
  • Developed strong rapport with regular customers, contributing to increased repeat business.
  • Managed inventory effectively, reducing food waste costs and ensuring availability of menu items.
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Developed innovative, creative menu items and recipes.
  • Assisted in developing new menu items to reflect restaurant's style and standards.

Cook

The Grand America Hotel
07.2014 - 07.2015
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.

Education

Bachelor Of Accountancy - Hospitality Management

University of St. La Salle
Bacolod , Philippines
03.2012

Skills

  • Strong teamwork
  • Customer interaction
  • Guest experiences
  • Hygiene practices
  • Food presentation
  • Food safety measures
  • Menu memorization
  • Production leadership
  • Food safety procedures
  • Cross-training
  • Strong work ethic
  • Customer service

Timeline

Shift Leader / Prep Cook

MidiCi The Neapolitan Pizza
11.2020 - 02.2022

Cook

Michealangelo’s Italian Restaurant
04.2017 - 11.2020

Restaurant Worker

Red Hot Gourmet Hotdogs
04.2016 - 01.2017

Restaurant Team Member

Toasters Deli
01.2016 - 06.2024

Restaurant Worker

Barbacoa Mexican Grill
09.2015 - 01.2019

Cook

The Grand America Hotel
07.2014 - 07.2015

Bachelor Of Accountancy - Hospitality Management

University of St. La Salle

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Michelle Kay Cabegin