Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle L Johnson

Shoreline,WA

Summary

To obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will contribute my years of experience that will allow me to grow personally and professionally.

Overview

18
18
years of professional experience

Work History

Customer Service

American Building Co
Seattle, WA
08.2010 - 07.2015
  • QuickBooks, Microsoft Office 2010, Data Entry, Maintained various files, records and registers Communicated with customers over the phone, fax and by e-mail.

Customer Service Rep

Pacific Topsoils
Everett, WA
07.2008 - 06.2010
  • Data entry, credit card processing, processing and dispatching orders, answering multi-phone system at the call center for Pacific Topsoils.
  • Managed high call volume with tact and professionalism.

Bookkeeper

BL Turner & Associates
Everett, WA
12.1997 - 05.2008
    <br>
  • Entered financial data into the company accounting database to be verified and reconciled.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reconciled company bank, credit card and line of credit accounts.

Education

Dental Assistant - Dental Assisting

Everest College
May 2002

Skills

    • Excellent communication & composure under stress<br>
    • Quick learner who can rapidly retain information
  • Computer literate
  • Customer service-oriented
  • Works well under pressure

Timeline

Customer Service

American Building Co
08.2010 - 07.2015

Customer Service Rep

Pacific Topsoils
07.2008 - 06.2010

Bookkeeper

BL Turner &amp; Associates
12.1997 - 05.2008

Dental Assistant - Dental Assisting

Everest College
Michelle L Johnson