Michelle Luchsinger Utsey
Gulf Breeze
Summary
Experienced Med Surg Nurse at Santa Rosa Medical Center, proficient in medication administration and delivering high-quality patient care. Strong advocate for patients with a track record of effective collaboration with healthcare teams to enhance treatment results. Skilled in wound care management and committed to promoting a supportive recovery atmosphere.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Med Surg Nurse
santa rosa medical center
Milton
07.2023 - Current
- Administered medications and monitored patient responses to treatments.
- Provided patient care and support in various medical settings.
- Collaborated with healthcare teams to develop care plans for patients.
- Educated patients and families on health management and self-care practices.
- Assisted in emergency situations, ensuring patient safety and comfort.
- Maintained accurate patient records and documentation for compliance purposes.
- Advocated for patients' needs while coordinating with other healthcare professionals.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Administered medications and treatments in accordance with physician orders.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Used sterile techniques to prepare patients for procedures.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Answered patient and family questions to educate on optimal treatment procedures.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Elderly Caretaker
Patricia Leach
Gulf Breeze
12.2020 - 06.2023
- Assisted elderly with daily living activities and physical therapies.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Took patient to Lymphedema Physical Therapy appointment's
- Provided wound care and wrapping of lower limbs affected by Lymphedema.
Customer Service Specialist
Flowerama
Gulf Breeze
02.2021 - 02.2023
- Provided primary customer support to internal and external customers.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Created flower arrangements.
Student Assistant in Computer Lab
Pensacola State College
Warrington
11.2019 - 08.2020
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.
- Mentored and tutored individual students needing additional help.
Elderly Caretaker
Edith Utsey
Gulf Breeze
10.2014 - 11.2018
- Assisted elderly with daily living activities and physical therapies.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Retail Manager
Sally Beauty Supply
Gulf Breeze / Pace
08.2009 - 11.2014
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Elderly Caregiver
Carol Luchsinger
Gulf Breeze
03.2012 - 04.2013
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Retail Associate
Sally's Beauty Supply
Gulf Breeze
06.2004 - 08.2009
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Cosmetologist/ Hair Stylist
Snips Of London
Gulf Breeze
01.1998 - 08.2009
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Education
Associate of Science - Registered Nurse
Pensacola State College
Warrington08.2020
Associate of Arts - Prenursing Studies
Pensacola State College
Pensacola, FL05.2018
Cosmetology - Cosmetologists
Pensacola Junior College
Pensacola12.1997
Skills
- Medication administration
- Patient care
- Wound care management
- First aid and safety
- Community integration
- Progress documentation
Certification
Licensed Practical Nurse
Basic Life Support
Certifications
06-2023
Personal Information
Title: Licensed Practical Nurse
Timeline
Med Surg Nurse
santa rosa medical center
07.2023 - Current
Customer Service Specialist
Flowerama
02.2021 - 02.2023
Elderly Caretaker
Patricia Leach
12.2020 - 06.2023
Student Assistant in Computer Lab
Pensacola State College
11.2019 - 08.2020
Elderly Caretaker
Edith Utsey
10.2014 - 11.2018
Elderly Caregiver
Carol Luchsinger
03.2012 - 04.2013
Retail Manager
Sally Beauty Supply
08.2009 - 11.2014
Retail Associate
Sally's Beauty Supply
06.2004 - 08.2009
Cosmetologist/ Hair Stylist
Snips Of London
01.1998 - 08.2009
Associate of Science - Registered Nurse
Pensacola State College
Associate of Arts - Prenursing Studies
Pensacola State College
Cosmetology - Cosmetologists
Pensacola Junior College