Open To Work
Michelle Lynn Marcos
Phoenix,AZ
Summary
Motivated Peer Support Specialist dedicated to coaching clients through life changes. Creates customized, structured support plans. Energetic and friendly with strong relationship-building skills. Attentive peer support specialist promoting a several-year career sharing life experiences regarding mental illnesses and always ready with a listening and attentive ear for others. Skilled at providing a high level of support and helping individuals find needed community services. Ready for a new position assisting others and helping each live optimal lives.
Overview
18
18
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work History
Peer Support Specialist, 09/2025 – Present
Community Bridges Inc.
Mesa, AZ
09.2025 - Current
- Provided guidance and resources to individuals facing personal challenges.
- Educated clients on coping strategies and self-advocacy techniques.
- Documented client interactions and progress in compliance with organizational policies.
- Assisted clients with developing healthy coping skills to manage stressors.
Sales & Marketing Coordinator
Debt Advisors
Phoenix, Arizona
06.2018 - 08.2023
- Performed administrative tasks such as scheduling appointments or updating databases.
- Maintained relationships with clients through email campaigns, phone calls, and meetings.
- Identified opportunities for cross-selling additional products or services.
Inside Sales Representative
Televerde
Phoenix, AZ
02.2008 - 11.2016
- Established relationships with key decision makers at target companies.
- Prepared detailed sales reports for management review.
- Researched customer needs and preferences to identify opportunities for new business.
- Developed and maintained relationships with key customers to ensure customer satisfaction.
- Conducted cold calls to generate new business leads.
- Cross-sold additional products or services based on customer needs.
- Worked in conjunction with outside sales representatives to maintain and grow product sales.
Education
BHT/ASD
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ 01.2004 - 05.2015
Highschool - General Studies
Bostrom Highschool
Phoenix, AZ 03.1989 - 01.1993
Skills
- Communication skills
- Leadership and outreach
- Adaptability
- Resource navigation
- Behavioral management
- Positive environment facilitation
- Peer mentoring
- Collaboration and interaction
Certification
- Business Administration Certificate, Microsoft Office Suite, SAP, ERP, CRM, BI, Data Storage, WAN Optimization, EHR-ERM
- Peer Support Certification, 2025
- Layperson Naloxone Certification, 2025
Accomplishments
Freedom Guide Program - New Freedom, 2025, A leadership-based program empowered by peer influence, enhancing confidence and self-awareness while developing leadership skills such as resolving conflicts, managing group dynamics, facilitating discussions, and building relationships.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$19/hr - $1000/hrTimeline
Peer Support Specialist, 09/2025 – Present
Community Bridges Inc.
09.2025 - Current
Sales & Marketing Coordinator
Debt Advisors
06.2018 - 08.2023
Inside Sales Representative
Televerde
02.2008 - 11.2016
BHT/ASD
Maricopa Community Colleges, Rio Salado Community College
01.2004 - 05.2015
Highschool - General Studies
Bostrom Highschool
03.1989 - 01.1993