Open To Work
Michelle Miteva
Tukwila,WA
Summary
Client-focused professional experienced in client relations, operations coordination, and team supervision within fast-paced settings. Expertise in conflict resolution, administrative support, and effective communication. Proven ability to multitask and maintain organization while managing high-volume responsibilities. Ready to leverage operational skills in a Property Specialist role.
Overview
4
4
years of professional experience
Work History
Hostess, Server, Manager Support, Supervisor
Novilhos Brazilian Steakhouse
Bellevue, Washington
02.2022 - Current
- Supported staff supervision and daily operations while resolving customer concerns in high-pressure environments
- Demonstrated strong multitasking, organization, and time management skills while managing high client volume
- Maintained strong customer relationships through professional communication and problem-solving
- Coordinated reservations and private events, managing client communications through phone and email
- Acted as point of contact for large party coordination, overseeing scheduling, pricing, and event logistics
- Trained and supported new employees on customer service standards and operational procedures
- Processed deposits, handled cash and credit card transactions, and maintained financial accountability
- Conducted monthly inventory and submitted supply orders for bar, kitchen, and restaurant operations
Tanning Consultant/Associate
Seattle Sun Tan
Redmond, Washington
06.2024 - 11.2024
- Conducted client consultations to educate customers on services and ensure understanding of policies and safety procedures
- Managed customer accounts, billing inquiries, and transaction processing
- Maintained accurate sales tracking and reporting using Microsoft Excel
- Sent nightly operational and sales reports to management, including revenue comparisons and performance summaries
- Managed inventory and coordinated product and supply orders to ensure availability for client needs
- Assisted with facility maintenance coordination and communicated repair needs with service providers
- Prepared weekly bank deposits and handled daily financial transactions
- Maintained cleanliness, organization, and professional presentation standards throughout the facility
- Balanced customer service responsibilities while managing operational and administrative tasks simultaneously
Education
High School Diploma -
Hazen High School
Renton, WA06-2024
Bachelor of Science - Criminal Justice
Bellevue College
Bellevue, WA05-2026
Skills
- Client relations
- Team leadership
- Event Coordination
- Scheduling & Coordination
- Point of Sale Management
- Payment management
- Conflict resolution
- Inventory Management
- Time management
- Microsoft Excel
- Fast-paced multitasking
- Verbal and Written Communication
- Adaptability and Problem Solving
- Administrative Support
Languages
Bulgarian
Native language
Spanish
Advanced (C1)
C1
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeSalary Range
$23/hr - $37/hrTimeline
Tanning Consultant/Associate
Seattle Sun Tan
06.2024 - 11.2024
Hostess, Server, Manager Support, Supervisor
Novilhos Brazilian Steakhouse
02.2022 - Current
High School Diploma -
Hazen High School
Bachelor of Science - Criminal Justice
Bellevue College