Michelle P. Champ
Follansbee
Summary
Healthcare professional with extensive experience in CT imaging and diagnostic procedures. Known for delivering high-quality imaging and supporting accurate diagnosis. Strong emphasis on team collaboration and adaptability in dynamic environments, with proficiency in imaging technology and patient care.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Registered, CT Technologist
Trinity Health System
Steubenville, OH
09.2025 - Current
- Performs elements of c.t. processes, maintaining high standards of quality and performance.
- Interviewed patients to gather detailed medical histories and recorded information in electronic health records.
- Performed precise IV insertions to support effective contrast media delivery during imaging procedures.
- Followed proper procedures for working area with ionizing radiation and high magnetic fields.
- Executed CT equipment operations to ensure accurate imaging and promptly resolved technical issues.
- Completed CT scans and related patient care procedures using age appropriate methods for patient's physical ability and individual limitations.
- Used hospital computer systems to verify orders, view schedules and send information to PACs.
- Prepared operating room for patient procedures and assisted with clean up after procedures.
- Observed, checked and monitored equipment used during surgery to confirm proper operation.
- Collected, labeled and processed patient specimens carefully and accurately for testing.
- Responded to emergency situations based on nursing standards and patient priority.
- Delivered excellent patient care by assessing individuals, formulating diagnoses and establishing goals.
- Planned and implemented interventions and evaluated patient outcomes.
- Evaluated equipment operation using standardized checklists.
- Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.
- Transported patients to holding area to prepare for operating procedures.
- Ensure processes and verified patient information to support patient care.
- Operated advanced CT imaging equipment to produce high-quality diagnostic images.
- Collaborated with radiologists to ensure accurate interpretation of scans and patient care.
- Educated patients on preparation and procedure processes, enhancing patient comfort and understanding.
- Trained new staff on operational procedures and best practices in CT technology usage.
- Conducted routine equipment maintenance to minimize downtime and ensure optimal performance.
- Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
- Promoted departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
- Optimized scanning parameters based on individualized patient factors such as size, age, pathology, or medical history.
- Collaborated with radiologists to optimize image quality, leading to improved diagnostic accuracy.
- Increased patient satisfaction scores by providing compassionate care and effective communication throughout the imaging process.
- Responded to physician questions and needs regarding patients.
- Utilized advanced software tools for image reconstruction, significantly improving diagnostic clarity for complex cases.
- Continuously updated professional knowledge through attendance at conferences, workshops, and training sessions.
- Assisted radiologists with image-guided body biopsies and thyroid biopsies.
- Enhanced patient comfort and cooperation by explaining CT scan procedures in understandable manner.
- Ensured high-quality diagnostic images, meticulously following radiologic protocols and adjusting technical factors based on individual patient needs.
- Increased operational efficiency, conducting routine maintenance and troubleshooting of CT equipment.
- Reduced repeat scan rates by consistently producing high-quality images on first attempt.
- Contributed to team knowledge by sharing best practices in CT technology and techniques.
- Fostered positive work environment, mentoring new technologists and supporting their professional development.
- Facilitated emergency room diagnostics, rapidly responding to urgent scan requests for critical patients.
- Optimized use of contrast materials by accurately calculating dosages based on patient weight and medical history.
- Trained and supervised new radiologic technologists and technicians.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Prepared and mixed contrast agents for enhanced imaging.
- Prepared and positioned patients for imaging procedures.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
PACS Administrator
CommonSpirit Health
Steubenville, OH
11.2023 - 09.2025
- Implemented strategic enhancements to improve PACS capabilities and operational efficiency.
- Facilitated comprehensive training sessions to enhance staff proficiency in new imaging technologies and procedures.
- Analyzed and refined processes for image retrieval and distribution, resulting in improved operational efficiency.
- Collaborated with IT teams to ensure seamless integration of PACS with existing systems.
- Developed protocols for data integrity and security compliance within PACS operations.
- Analyzed user feedback to identify areas for system improvement and user support.
- Coordinated troubleshooting efforts, resolving technical issues to minimize downtime.
- Oversaw vendor relationships, ensuring alignment with operational goals and service standards.
- Optimized image accessibility through effective DICOM routing configuration for efficient sharing between departments and facilities.
- Implemented backup strategies for critical patient data recovery in case of system failures, ensuring minimal impact on clinical operations.
- Enhanced overall system performance by monitoring and troubleshooting issues with PACS applications, servers, and networks.
- Conducted regular audits of patient data to maintain accuracy and integrity within the PACS database.
- Reduced downtime during system upgrades by effectively planning and executing migration projects in collaboration with vendors and internal stakeholders.
- Ensured seamless integration of new medical imaging technologies into the existing PACS infrastructure to support clinical needs.
- Led training sessions for radiologists, technologists, and hospital staff on proper usage of PACS systems to enhance user proficiency.
Imaging /CT Supervisor
Trinity Health System
Steubenville, OH
07.2001 - 09.2023
- Coordinated imaging activities in the CT unit, optimizing workflow and patient care.
- Oversees patient transport and Radiology R.N.’s
- Physician order reconciliation
- Performs all C.T
- Procedures including biopsies and reconstructions
- Obtains IV access.
- Led and motivated 10+ employees through supervision, training and coaching on duties and daily operational activities.
- Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
- Managed operations in accordance with budget requirements.
- Facilitated peer-to-peer conflict resolution.
- Initiated training and education programs for supporting healthcare staff.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Oversaw daily operations to ensure compliance with health regulations and standards.
- Mentored staff on best practices and operational efficiencies to enhance team performance.
- Developed training programs for new employees, fostering skill development and adherence to protocols.
- Coordinated interdepartmental communication to facilitate effective patient management and support services.
- Managed scheduling and resource allocation to optimize staffing levels across departments.
- Led initiatives aimed at improving patient satisfaction through enhanced service quality and responsiveness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Pioneered adoption of Cardiac CT program and protocols that streamlined tasks and enhanced patient diagnosis.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Analyzed and improved operational workflows by pinpointing and addressing bottlenecks in daily processes.
Registered Radiologic Technologist/Phlebotomist
W.M.C. Satellite Offices
Weirton, WV
03.2000 - 01.2001
- Diagnostic Radiography
- Phlebotomy
- Office duties include scheduling patients, answering and directing phone calls, and insurance referrals.
Radiologic Technologist
W.M.C
Weirton, WV
04.1990 - 03.2000
- Diagnostic radiology, fluoroscopy, mobile and surgical radiology.
- Positioned patients and x-ray and CT equipment, and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure.
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations and best practices.
- Reviewed diagnostic image quality and filed diagnostic images in appropriate patient records.
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
- Administered IV contrast materials, radiopharmaceuticals and antispasmodics to patients.
- Monitored stock and specialized inventory, anticipating need and availability.
- Instructed and prepared patients to facilitate x-ray or other examinations.
- Produced radiographs of anatomical parts and systems for radiologist diagnostics.
- Assessed patient to determine protocol and method of application for optimal imaging.
- Utilized sterile technique when performing invasive procedures, reducing infection.
- Pursued education and career development opportunities to stay up to date on new procedures and equipment.
- Instructed patient on preparation prior to imaging to minimize adverse reactions.
Education
Bachelor of Arts - Leadership and Administration
West Liberty University
West Liberty, WV01.2017
Associate Degree of Applied Science - Radiology
Kent State University
Salem, OH01.1990
Skills
- Time Management
- Critical Thinking
- Problem Resolution
- Patient Advocacy
- Clinical Quality Program Standards
- HIPAA Guidelines
- Quality Assurance Controls
- Advanced CT imaging
- Patient care
- Image reconstruction
- Cross-sectional anatomy
- CT protocols
- Pediatric imaging
- Contrast administration
- Scanner operation
- Post-processing techniques
- Imaging software
- Anatomy
- Intravenous access
- Radiation safety
- Quality assurance
- Certified in CPR/AED
Certification
- Radiology, ARRT - 1990
- CT, ARRT - 1994
Timeline
Registered, CT Technologist
Trinity Health System
09.2025 - Current
PACS Administrator
CommonSpirit Health
11.2023 - 09.2025
Imaging /CT Supervisor
Trinity Health System
07.2001 - 09.2023
Registered Radiologic Technologist/Phlebotomist
W.M.C. Satellite Offices
03.2000 - 01.2001
Radiologic Technologist
W.M.C
04.1990 - 03.2000
Associate Degree of Applied Science - Radiology
Kent State University
Bachelor of Arts - Leadership and Administration
West Liberty University