Michelle P. Prior
Blythewood,SC
Summary
Over 10 years of laboratory experience in industrial settings, specializing in chemical research and sample preservation. Proficient in Standard Operating Laboratory Safety Procedures and data entry, with a strong focus on quality assurance and quality control for sample collection and analysis. Demonstrated ability in maintaining laboratory instruments and conducting effective cleaning efficacy studies. Recognized for outstanding communication and problem-solving skills, capable of thriving in both independent and team environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Lab Assistant
Prisma Health
Columbia, SC
07.2021 - Current
- Executed clinical laboratory procedures to ensure accurate testing outcomes.
- Performed waived, moderate, and high complexity tests in strict compliance with SOPs.
- Monitored Quality Control and Quality Management to verify adherence to established standards.
- Troubleshot equipment malfunctions while collaborating with personnel for prompt resolutions.
- Enforced cleanliness and maintained safety standards by addressing violations immediately.
- Operated computerized laboratory systems in accordance with established protocols.
- Resolved issues through professional expertise or escalated them when necessary.
Human Service Specialist II (Long Term Care)
Apple One via South Carolina DHHS
Columbia, SC
09.2019 - 12.2020
- Analyzed information from applicants and third parties to ensure timely eligibility decisions.
- Employed electronic systems such as On Base, Meds, Phoenix, AVS, PCS, and SVES for data management.
- Ensured compliance with policies during application processing while reducing applicant burden.
- Conducted efficient follow-ups using appropriate communication methods to gather outstanding information.
- Maintained thorough documentation of all actions and communications for effective hand-off to specialists.
- Executed eligibility determinations according to departmental rules and performance standards.
Customer Service Advocate II
Kelly Services via Blue Cross & Blue Shield of SC
Columbia, SC
11.2018 - 01.2019
- Delivered accurate responses to all customer inquiries with professionalism and courtesy.
- Managed non-routine inquiries requiring deviation from established procedures.
- Verified customer accounts by authenticating names, addresses, member numbers, and claim numbers.
- Conducted research to resolve complex inquiries efficiently and effectively.
- Responded promptly to email, written correspondence, and web chat interactions.
- Maintained strict confidentiality standards to safeguard members' health information.
- Provided relevant information to facilitate informed healthcare decisions for members and providers.
- Coordinated adjustments with departments for effective issue resolution.
Microbiology Analyst Lab Technician I
Nephron Pharmaceutical
West Columbia, SC
01.2018 - 04.2018
- Executed microbiology tests per USP procedures and cGMP guidelines, ensuring aseptic techniques.
- Demonstrated expertise in microbiological analysis of raw materials and finished products.
- Applied scientific techniques for sterility, bioburden, environmental monitoring, and microbial recovery testing.
- Generated data to support investigations, ensuring compliance with approved procedures.
- Conducted gowning monitoring to maintain product integrity during testing.
- Initiated documentation and assisted with excursions and investigations as required.
- Performed sterility testing using Getinge Isolator and Rapid testing via Chemunex Scan RDI.
- Utilized MALDI-TOF Mass Spectrometry for identification and executed media fill protocol with comprehensive reporting.
Chemical Analyst
3V Chemical Sigma, Inc.
Georgetown, SC
11.2006 - 05.2017
- Conducted qualitative and quantitative analyses to deduce chemical composition and reactivity.
- Developed analytical techniques to enhance research methods and reduce analysis time.
- Ensured compliance with regulatory standards, safety protocols, and research procedures.
- Prepared solutions, reagents, chemicals, and calibration standards for experiments.
- Executed physical properties analysis, including pH, density, specific gravity, and moisture content.
- Performed titrations: acid/base, chloride, amine types, RedOx, SAP#, Hydroxyl#.
- Conducted instrumental analysis using HPLC, LC/MS, GC-MS, and Coulometric methods.
- Documented all data analysis in LIMS software applications.
Sampling Technician/ Lab Assistant
3V Chemical Sigma, Inc
Georgetown, South Carolina
11.2006 - 05.2017
- Conducted quality control tests on chemical samples to ensure compliance with industry standards.
- Operated laboratory equipment to analyze properties of various chemical compounds.
- Documented test results for internal audits and regulatory compliance using Microsoft Excel spreadsheets.
- Packaged and completed shipments via FedEx, UPS, and DHL to meet deadlines.
- Maintained accurate records of lab invoices through organized filing systems.
- Monitored inventory levels of chemicals and supplies, facilitating timely replenishment.
- Prepared reports summarizing findings from sample testing and research projects.
- Participated in team meetings to review project progress and address challenges.
Education
Bachelor of Science - Biology
South Carolina State University
Orangeburg, SC05-2004
High School Diploma - Studying College Prep. Track
Hemingway High School
Hemingway, South Carolina 01.2000
Skills
- Clinical procedures and microbiology techniques
- Quality control and assurance
- Laboratory safety and protocols
- Data management and electronic documentation
- Regulatory compliance and safety standards
- Equipment troubleshooting and calibration
- Communication skills and teamwork
- Customer service and patient confidentiality
- Specimen collection and sample preparation
- Microscope operation and reagent handling
- Time management and multitasking
- Lab supply management
Certification
- CPR and AED certified for the Community and Workplace.
- Basic First Aid Certified for the Community and Workplace.
Timeline
Medical Lab Assistant
Prisma Health
07.2021 - Current
Human Service Specialist II (Long Term Care)
Apple One via South Carolina DHHS
09.2019 - 12.2020
Customer Service Advocate II
Kelly Services via Blue Cross & Blue Shield of SC
11.2018 - 01.2019
Microbiology Analyst Lab Technician I
Nephron Pharmaceutical
01.2018 - 04.2018
Chemical Analyst
3V Chemical Sigma, Inc.
11.2006 - 05.2017
Sampling Technician/ Lab Assistant
3V Chemical Sigma, Inc
11.2006 - 05.2017
Bachelor of Science - Biology
South Carolina State University
High School Diploma - Studying College Prep. Track
Hemingway High School