Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle S Ortiz-Trujillo

Calexico,CA

Summary

Prior to joining the healthcare administration field, I spent about a year as the Business Development Specialist for the Brawley Chamber, where I held a variety of positions. Howard Khan, the former CEO of LA Care, recruited me away from the Brawley Chamber and informed me that the Imperial County Local Health Authority had been awarded the state contract to potentially become a health plan in 2024. As their first employee, I was tasked with establishing and configuring the operational readiness of the health plan in addition to providing expertise in office administration and human resources. Twenty individuals have been employed by what is presently referred to as Community Health Plan of Imperial Valley since late June 2022. I was solely responsible for establishing workers' compensation, health insurance, payroll operations, and retirement plans from the ground up for the initial five months of 2022, until I secured the services of my current CEO in late November of the same year. We then began the process of recruiting a Chief Medical Officer, Chief Financial Officer, and Chief Compliance Officer, and continued to collaborate until mid-May 2023. Presently, a formidable executive team oversees the administration of the health plan for more than 100,000 members in Imperial County. I possess a Bachelor of Science in Business Administration and am two courses away from earning my Master of Public Administration. At present, I hold the position of Senior Director of Human Resources, in addition to supervising the Member Services Division.Over the past decade, I have been employed and have acquired a variety of skills through the various positions I have held. I am eager to apply my acquired skill set in a novel environment.

Overview

5
5
years of professional experience

Work History

Senior Director of Human Resources and Community

Community Health Plan of Imperial Valley
Imperial, CA
06.2022 - Current
  • Managed employee relations issues such as grievances, performance management, disciplinary action, and terminations.
  • Provided guidance on policies and procedures related to employment laws and regulations.
  • Analyzed data to determine potential areas of improvement in the organization's HR practices.
  • Established and maintained positive relationships with business leaders across all departments.

Business Development Specialist

Brawley Chamber Of Commerce
Brawley, CA
06.2021 - 07.2022
  • Developed and implemented business development strategies to increase market share.
  • Identified, evaluated, and pursued new business opportunities to expand corporate reach.
  • Negotiated contracts with vendors, suppliers, partners, and other stakeholders to maximize profitability.

Administrative Assistant

Cal Poly Pomona Foundation
Pomona, CA
01.2019 - 05.2020
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Handled confidential documents in an organized fashion according to established protocol.

Education

Master of Science - Public Administration

University of Phoenix
Tempe, AZ
06-2024

Bachelor of Science - Business Administration

Cal Poly Pomona
Pomona, CA
08-2021

Skills

  • Key Performance Indicators
  • Core Values Management
  • Team Building and Motivation
  • Stakeholder Relations
  • Organizational Development
  • Policy Implementation
  • Policy Development

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Senior Director of Human Resources and Community

Community Health Plan of Imperial Valley
06.2022 - Current

Business Development Specialist

Brawley Chamber Of Commerce
06.2021 - 07.2022

Administrative Assistant

Cal Poly Pomona Foundation
01.2019 - 05.2020

Master of Science - Public Administration

University of Phoenix

Bachelor of Science - Business Administration

Cal Poly Pomona
Michelle S Ortiz-Trujillo