Michelle S. Papineau
Kent,WA
Summary
Senior Director and outstanding performer in the non-profit arena. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of not-for-profit business, including clinical, educational, fundraising and human service fields. Recognized for inspiring management team members to excel and encouraging creative work environments. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balances targets with resources and optimizes long-term success. Ready to offer exceptional leadership and planning abilities to take on new role in a not-for-profit setting.
Overview
25
25
years of professional experience
Work History
Institutional Giving Manager
Sound Generations
01.2021 - Current
- Creates and manages grant calendar, bringing in $300,000 - $550,000 annually
- Coordinates institutional giving, working closely with other team members (includes leading the creation of Institutional Giving packet, Bi-Annual Impact Report)
- Stewards foundations and other institutional donors
- Works with program staff and shares program updates with team
- Supports other Marketing & Philanthropy projects, including establishing a Caregiver Appreciation event and doubling attendance
- Supports agency- and team-DEI efforts and activities, including facilitating the White Anti-Racism Group (WAG) and working with the Program Leaders Team
Accessibility Project HR Consultant
Washington Education Association
10.2020 - 01.2021
- Created an accessibility training workshop focused particularly on working with Deaf and hard of hearing coworkers
- Presented on this communication-focused accessibility training to teachers and other education support staff
Director of Operations
Hearing, Speech & Deaf Center
03.2017 - 06.2020
- Oversees center programs (6) and daily building operations.
- Assures operational excellence in line with Strategic Plan.
- Provides program evaluation with ED and determines needed changes in infrastructure, personnel or program focus.
- Manages and increases efficiency and effectiveness of support services (HR, IT, Finance, including implementing a computer replacement schedule and working with IT consultant to complete a HIPAA assessment, initiating email encryption and beginning creation of a HIPAA policies and procedures manual).
- Provides oversight for significant building initiatives, ongoing facility and IT issues (including turning an unused space into a classroom, which then generated $12,000 annually).
- Monitors and coordinates contracts and deadlines.
- Knowledgeable of requirements and issues related to agency and program budget; participates in development of budget (designed and facilitated Budget 101 and 102 trainings to program directors; revised budgeting process and worked individually with program directors to create programmatic budgets, worked with Director of Finance and ED to finalize overall agency budget).
- Works with program directors to ensure that budget expectations are met (supporting the agency's movement from a $191,000 deficit budget to a $150,000 positive budget over 2-3 years).
- Advocates on behalf of programs to ED/board, researching and preparing relevant data and analysis related to program initiatives and development.
- Provides leadership in evaluation and development of new opportunities and current local, regional and national trends or policies impacting agency (created an Equity Team to identify and address racial and other inequities within agency culture, processes and/or services).
- Drives initiatives in leadership team and within organization that contribute to long-term operational excellence (including an internal communication plan addressing a diverse workforce).
Operations Manager
Hearing, Speech & Deaf Center
02.2016 - 03.2017
- Coordinated with directors of three non-clinical programs to manage administrative aspects of their departments (budgeting, staffing, managing projects, etc..).
- Oversaw all day-to-day building operations.
- Managed special projects and new initiatives.
Development Officer
Hearing, Speech & Deaf Center
07.2009 - 04.2016
- Organized fundraising events with up to 250 attendees, establishing two new signature annual events and raising nearly $600,000.
- Established volunteer committee structure to facilitate event planning.
- Managed grant calendar and increased grant proposals from 2-4 to 40-50 annually, raising over $3 million.
- Ensured compliance with grant contracts, including outcome & financial reporting requirements.
- Managed partner relationship with United Way of King County (and other United Way agencies) resulting in between $210,000 - $410,000 of funding each year.
- Improved program and outcome reporting to meet United Way of King County's high standards.
- Designed major gift program focused on retention, stewardship and moves management.
- Built and maintained donor relationships and helped to raise overall fundraising of over $8.5 million.
Development Associate
Hearing, Speech & Deaf Center
11.2002 - 06.2009
- Managed donor database (Raiser's Edge 7), generating reports and donor recognition.
- Coordinated volunteers - Established volunteer procedures, created and maintained required paperwork, and acted as project manager for approximately 10 separate volunteer team projects, managing groups of 5 to 30.
- Supported grant-writing efforts with some writing, preparing budgets and reports, and communicating with funders.
- Managed fundraising events including donor recognition dinner and annual breakfast event.
Recreation Program Technician
City of Bellevue Parks Department
01.2000 - 12.2002
- Supervised up to 40 staff members.
- Acted as backup manager for aquatic facility.
- Created and implemented employee appreciation/motivation program.
- Updated lesson program / structure of levels.
Event Intern
Seattle Humane
11.2000 - 11.2002
- Co-chaired Holiday Pet Food Drive.
- Helped to plan and organize first annual Walk for the Animals.
- Supported Event Coordinator in organization and planning of annual "Tuxes & Tails" auction, and chaired one of largest committees for nearly 20 years, supporting the transition from paper to electronic bidding.
Education
Bachelor of Arts - Business Management & Spanish
Western Washington University
Bellingham, WA12.1999
Skills
- Operations oversight
- Strategic planning and execution
- Program development & evaluation
- Budget development & management
- Teamwork / Collaboration
- Coaching and mentoring
- Fundraising & Donor Relations
- Grant writing
- Event planning & public speaking
- Data management
Accomplishments
- Grant Writing 201, Center for Nonprofit Success. Co-presented on advanced grant-writing techniques and strategies. Presentation entitled "The Capital Campaign Balancing Act - Support & Sustainability".
- How to build a successful relationship with grantmakers, Center for Nonprofit Success. Co-presented on strategies to connect successfully with grantmakers.
- Introduction to Event Planning, for the Brain Injury Association of Washington. Gave webinar on all the basics of planning a small fundraising event, including:.
- Budgets and choosing an event.
- Planning, details, implementation.
- Stewardship, follow-up and reports.
- Member of United Way of King County SpeakerSource.
- Acted as an agency speaker for numerous corporate campaign kick-off events.
- Presented to UWKC loaned executives during their training.
Timeline
Institutional Giving Manager
Sound Generations
01.2021 - Current
Accessibility Project HR Consultant
Washington Education Association
10.2020 - 01.2021
Director of Operations
Hearing, Speech & Deaf Center
03.2017 - 06.2020
Operations Manager
Hearing, Speech & Deaf Center
02.2016 - 03.2017
Development Officer
Hearing, Speech & Deaf Center
07.2009 - 04.2016
Development Associate
Hearing, Speech & Deaf Center
11.2002 - 06.2009
Event Intern
Seattle Humane
11.2000 - 11.2002
Recreation Program Technician
City of Bellevue Parks Department
01.2000 - 12.2002
Bachelor of Arts - Business Management & Spanish
Western Washington University
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