Michelle "Suzanne" Meadows
Newalla,OK
Summary
Friendly Records Clerk with an ability to help maintain document databases and assist other employees and clients find the documents and files that are needed. Knowledge of database management, data entry, correspondence, and bookkeeping. Honest, reliable and committed to keeping an efficient filing system.
Professional and well-grounded with superior clerical skills. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, and records. Responsible and energetic offering 9 years of experience in Law Enforcement office environments. Proficient multi-tasker with ability to manage multi-line phone system, records maintenance and high-volume police inquiries.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Records Clerk
McLoud Police Department
McLoud, OK
08.2013 - 08.2019
- Drafted professional business memos, letters and marketing copy to support police objectives and growth
- Routed incoming calls and faxes and drafted detailed messages to expedite response
- Followed confidentially regulations to maintain privacy
- Performed research to collect and record data
- Updated records with new information
- Developed and updated spreadsheets and databases to track police budget spending
- Checked daily incoming paperwork and documents and made copies before filing
- Assisted with typing, data entry and answering incoming calls as required
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
- Arranged rapid office equipment repair and maintenance with vendors
- Monitored premises, screened visitors
- Processed invoices and expenses using Microsoft Excel
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Offered departmental administrative support
- Sorted all paperwork and documents alphabetically and according to dates and significance
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
Police Dispatcher
McLoud Police Department
McLoud, OK
07.2010 - 07.2013
- Maintained updated and detailed records of calls in physical and electronic database
- Answered calls from automatic routing system and took basic information from callers
- Read system maps and caller information, and documented all details in system
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests
- Relayed latest information to first responders via electronic means, telephone calls and radio responses
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
- Determined proper course of action for claims processing
- Accurately and efficiently responded to approximately 50 daily requests
- Monitored dispatch board and adjusted call priorities regularly based on caller needs
Education
High School Diploma -
Mcloud High School
Mcloud, OK1999
Skills
- Understanding of filing systems
- Data entry
- Clerical skills
- Ability to use discretion
- Attention to detail
- Personable and outgoing
- Sorting mail
- Letter preparation
- Professional phone etiquette
- Administrative Assistance
- Conflict resolution
- Background check conduction
- Recordkeeping
- Multi-line telephone systems
- Excel spreadsheets
- Professional and mature
- Proofreading
Certification
OLETS Certified
References
Alan Smith
(405) 213-4484
Tom Pringle
(405) 417-1779
Ben Henderson
(405) 585-8459
Sharee Musgrave
(405) 642-9603
Jan Storie
(405) 326-9815
Timeline
Records Clerk
McLoud Police Department
08.2013 - 08.2019
Police Dispatcher
McLoud Police Department
07.2010 - 07.2013
High School Diploma -
Mcloud High School
OLETS Certified
Similar Profiles
CHANTA GILLILANDCHANTA GILLILAND
Bakery / Deli Manager at CPN Firelake McLoudBakery / Deli Manager at CPN Firelake McLoud
Laura FoustLaura Foust
Licensed Practical Nurse at Mcloud Nursing CenterLicensed Practical Nurse at Mcloud Nursing Center
Suzann GroseSuzann Grose
Teaching Assistant at McLoud Public SchoolsTeaching Assistant at McLoud Public Schools