Summary
Overview
Work History
Education
Skills
Accomplishments
volunteer
Languages
Timeline
Generic
Michel Ralph Carrenard

Michel Ralph Carrenard

Springfield

Summary

Proactive Cook Manager and Marketing & Sales Manager with extensive experience in optimizing kitchen efficiency, reducing food waste, and enhancing customer satisfaction. Skilled in vendor negotiations, menu planning, and team leadership. Expertise in event planning, volunteer coordination, and driving sales growth through targeted marketing campaigns.

Overview

17
17
years of professional experience

Work History

Cook Manager

ISHA'S Restaurant
09.2022 - 04.2024
  • Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
  • Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
  • Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
  • Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
  • Provided exceptional customer service by addressing diner concerns promptly and professionally.
  • Upheld strict food safety guidelines to minimize the risk of contamination or illness resulting from improper handling practices.
  • Improved team morale by fostering open communication and encouraging professional growth among staff members.
  • Consistently met budgetary goals through careful management of food costs and labor expenses.
  • Managed vendor relationships to negotiate favorable pricing on ingredients while maintaining product quality standards.
  • Assisted in menu planning by researching industry trends, analyzing customer feedback, and recommending recipe adjustments accordingly.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Purchased food and cultivated strong vendor relationships.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Organization Volunteer

Smile to Life Organization
01.2010 - 04.2024
  • Boosted volunteer retention rates by creating a welcoming, positive environment and offering support throughout their experiences.
  • Streamlined event planning processes by implementing efficient organizational tools and strategies.
  • Assisted in the recruitment of diverse volunteers, increasing the breadth of skills available within the team.
  • Strengthened relationships with local businesses through outreach efforts, securing donations and resources for the organization.
  • Assisted with special events and programs.
  • preparing food to distribute to the children prepare to give food kits, health kits, school kits . organize recreation days . organize cultural activities . explain to them the importance of taking care of the environment they live in . teach them good manners , .
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
  • Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
  • Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Developed marketing materials for events, increasing public interest and attendance rates.
  • Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
  • Planted and maintained gardens to provide fresh produce for individuals in need.
  • Provided IT support by setting up and maintaining computers and other necessary technology.
  • Led group discussions and activities to meet different community needs.
  • Gathered opinions and support from grass-roots supporters to solidify group position.
  • share ideas for improving the foundation.
  • Supported fundraising initiatives by soliciting sponsorships, planning events, and promoting campaigns on social media platforms.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Tracked service activities and outcomes against outlined plans and goals.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Kept case files updated, accurate and aligned with requirements.

Distribution Sales Manager

Cafe Selecto
08.2015 - 10.2020
  • Streamlined internal processes for increased efficiency, leading to shorter lead times and faster response to customer inquiries.
  • Established strong rapport with new clients through effective relationship-building techniques, significantly expanding the company''s client base over time.
  • Provided constructive feedback for continuous improvement within the team, fostering an environment of open communication that encouraged professional growth among all staff members.
  • Developed and executed targeted marketing campaigns to drive sales growth in specific regions.
  • Implemented effective sales training programs that provided team members with essential knowledge and skills required for success in their roles.
  • Negotiated favorable pricing contracts with suppliers, reducing costs while maintaining quality standards.
  • Collaborated with logistics teams for optimal delivery schedules, ensuring customer satisfaction by delivering products on time consistently.
  • Launched innovative sales incentives programs that motivated team members and led to significant increases in overall sales figures.
  • Coached and mentored sales team members, resulting in improved performance and higher levels of customer satisfaction.
  • Strengthened relationships with key clients through regular communication and excellent customer service.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Responsible for sales and distribution of coffee and other products in the

South-Eastern Department Haiti

· • Managed Distribution of coffee and other products in super markets and in

stores.

· • Organized public tastings of coffee drinks, chocolates and new products.

· • Exported products abroad.

Marketing and Sales Manager

Bobary Farm
01.2007 - 08.2018
  • Achieved consistent revenue growth by directing efforts towards high-opportunity accounts and industries.
  • Strengthened brand identity by overseeing visual elements such as logo design, website layout, and promotional materials consistency.
  • Launched targeted email campaigns that resulted in increased open rates, click-through rates, and lead conversions.
  • Collaborated cross-functionally to align marketing strategies with overall business objectives, ensuring cohesive messaging across all channels.

· • Managed stocks , food distributions and medical supplies for farm animals.

· • Managed 12 to 17 employees and provided work tasks distribution.

· • Assisted in birth deliveries of animals.

· • Cleaned stalls, pens, and equipment, using disinfectant solutions, brushes,

shovels, water hoses.

· • Slaughtered animals for meat distribution to local markets.

  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Organized promotional events and interacted with community to increase sales volume.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Expanded market share by identifying and targeting untapped consumer segments with tailored messaging.

Education

Diploma - Culinary Arts

A&B MASTERS
Santiago , Dominican Republic
07.2023

Diploma - Special Products Marketing Operations

Craan Learning
Port-au-prince , Haiti
08.2015

High School Diploma -

Institution Du Bon Pateur
Jacmel, Haiti
07.2010

Skills

  • Kitchen Management
  • Ingredient Sourcing
  • Sanitation Standards
  • Temperature Control
  • Food Pairings
  • Knife Skills
  • Cross-Contamination Prevention
  • Food presentation
  • Food Storage
  • Meal Planning
  • Health regulations
  • Food Plating
  • Warehousing Operations

    Operational Excellence

    Supply Chain Optimization

    Warehouse Management

    Languages: English, French ,

    Haitian Creole Microsoft, Leadership,

    Business Strategy, Negotiation Adaptability, Collaboration

  • Customer Service
  • Cleaning practices
  • Cleaning and sanitation
  • Health and safety
  • Teamwork and Collaboration
  • Teamwork
  • Employee Motivation
  • Food Safety
  • Knife Handling
  • Sanitation Practices
  • Meat weighing and labeling
  • Cross-Contamination Prevention
  • Meat processing
  • Meat Preparation
  • Cutting Speed
  • Food presentation
  • Customer service abilities
  • Safe Food Handling
  • Food Production
  • Knife Skills
  • Specialty Cuts
  • Team Collaboration
  • Organizational Skills
  • Housekeeping
  • Cleaning and organizing abilities
  • Compassionate
  • Light Housekeeping
  • Multitasking Abilities
  • Time Management
  • Patient relationship building
  • Supporting personal needs
  • Housekeeping tasks
  • Dressing and grooming
  • Patient Care
  • Transportation Assistance
  • Meal Preparation
  • Medication organization
  • Toileting support
  • Schedule Management
  • Elderly care expertise
  • Basic Housekeeping
  • Home Care Aide
  • Home Health Aide (HHA)
  • Elder Care
  • Personal Care Aide
  • Decision-Making
  • Home Health Aide
  • Home Care Aide (HCA)
  • HIPAA Compliance
  • Personal Care Aide (PCA)
  • Compassionate Caregiving
  • Personal Hygiene Assistance
  • Social interaction
  • Housekeeping Duties
  • Respectful and Compassionate
  • Daily living assistance
  • Crop Rotation
  • Soil preparation
  • Organic farming
  • Poultry Care
  • Animal Nutrition
  • Fish Farming
  • Aquaponics Expertise
  • Greenhouse Management
  • Agricultural Management
  • Animal Care
  • Farm Operations Management
  • Greenhouse work
  • Agricultural Product Sales
  • Dairy Farm Operations
  • Farming Best Practices
  • Milking Schedules
  • Animal Breeding
  • Animal husbandry understanding
  • Recordkeeping
  • Preventive Maintenance
  • Animal welfare
  • Stress Reduction
  • Continuous learning mindset
  • Greenhouse Operations
  • Multitasking
  • Breeding
  • Animal Record Maintenance
  • Sheep Shearing
  • Food plating and presentation
  • Building Maintenance
  • Time management abilities
  • Culinary expertise
  • Kitchen Operations
  • Cooking skills

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 14 staff members.

volunteer

  • Assisted with special events and programs.
  • preparing food to distribute to the children prepare to give food kits, health kits, school kits . organize recreation days . organize cultural activities . explain to them the importance of taking care of the environment they live in . teach them good manners , Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Languages

French
Native or Bilingual
English
Full Professional
Spanish
Limited Working
creole
Native or Bilingual

Timeline

Cook Manager

ISHA'S Restaurant
09.2022 - 04.2024

Distribution Sales Manager

Cafe Selecto
08.2015 - 10.2020

Organization Volunteer

Smile to Life Organization
01.2010 - 04.2024

Marketing and Sales Manager

Bobary Farm
01.2007 - 08.2018

Diploma - Culinary Arts

A&B MASTERS

Diploma - Special Products Marketing Operations

Craan Learning

High School Diploma -

Institution Du Bon Pateur
Michel Ralph Carrenard