Summary
Overview
Work History
Education
Skills
Timeline
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Michel Ruiz

Monroe,NY

Summary

Dedicated bilingual administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various administrative tasks and staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience

Work History

Client Intake Specialist and Case Processor

Sobo & Sobo, LLP
05.2023 - Current
  • Answer and screen all new potential client calls.
  • Interview potential clients.
  • Conduct new client signups.
  • Follow up with new clients.
  • Take thorough notes on the client’s information and ask further questions based on the information given.
  • Screen new referrals.
  • Keep a record of all communication regarding the case.
  • Draft letters using proper spelling and grammar.
  • Input data and complete placement paperwork.
  • Communicate professionally with clients, colleagues and legal partnership verbally and in writing.
  • E-file documents with courts on behalf of attorney.
  • Produce and file various legal documents and electronically preserve updated case record system.
  • Prioritize and handle multiple assignments and maintain firm commitment to deadlines.
  • Perform necessary research to determine adverse party.
  • Generate letters of representation in accordance with established guidelines.

Legal Assistant/Administrative Assistant

Jacobowitz & Gubits
01.2021 - 04.2023
  • Legal Assistant to the Guardianship(Article 81)/Court Examiner Department
  • Worked independently to create and submit Court Examiner’s annual report to the appropriate County Judge/Court
  • Review and analysis of Guardian’s of person and/or property annual report
  • Execution of various documents and correspondence pertaining to Guardianship matters
  • Managed front desk area by providing phone coverage and welcoming guests and clients
  • Reviewed files and records to obtain information to respond to customer and client requests.
  • Provided administrative support for diverse business requirements
  • Maintained current digital and physical filing system
  • Proficiency in Adobe and AIM-Perfect Law.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Administrative Assistant

J&R Construction Services
2009 - 2015
  • Worked with construction administration consultants
  • Obtained building and specialty permits from jurisdictional agencies
  • Monitored payments due from clients and promptly contacted clients with past due payments
  • General administrative work

Receptionist

New York Temp Agency
2003 - 2005
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Wrote professional business documents.
  • Collected, sorted, distributed and sent mail and packages.

Receptionist Clerk

Gift Box Corporation (Show Room)
2000 - 2002
  • Corresponded with clients through email, telephone or postal mail.
  • Collected, sorted, distributed and sent mail and packages.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

Receptionist

Spielberger, Dampf, Brill And Levine
1998 - 2000
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Assisted in administrative duties for office team, including making copies and filing.

Education

High School Diploma -

Cristopher Columbus High School
The Bronx, NY
06.1997

Skills

  • Fluent in Spanish
  • Administrative and clerical support
  • Customer/Client relations
  • Punctual and reliable
  • Proficient in Smart Advocate, AIM-Perfect Law, Word, Excel, Outlook, Adobe

Timeline

Client Intake Specialist and Case Processor

Sobo & Sobo, LLP
05.2023 - Current

Legal Assistant/Administrative Assistant

Jacobowitz & Gubits
01.2021 - 04.2023

Administrative Assistant

J&R Construction Services
2009 - 2015

Receptionist

New York Temp Agency
2003 - 2005

Receptionist Clerk

Gift Box Corporation (Show Room)
2000 - 2002

Receptionist

Spielberger, Dampf, Brill And Levine
1998 - 2000

High School Diploma -

Cristopher Columbus High School

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