Summary
Overview
Work History
Education
Skills
Timeline
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Michieko "Mitch" Wright

Waverly,United States

Summary

Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates clients on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.

Overview

25
25
years of professional experience

Work History

Universal Banker

TRUIST BANK
05.2021 - Current
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Improved client satisfaction by providing personalized banking solutions and addressing client needs promptly.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Vault Teller
  • Educated clients on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals.
  • Ensured a consistent and positive client experience by upholding high standards of professionalism, courtesy, and responsiveness in all interactions.
  • Strengthened client relationships with proactive communication and timely resolution of queries or concerns.
  • Assisted branch manager in meeting sales targets by executing various marketing strategies and initiatives.
  • Maintained accuracy in daily transaction reporting, reconciling discrepancies promptly to ensure seamless accounting operations within the branch.

New Patient Coordinator

ANDERSON ORTHODONTICS
09.1999 - 05.2021
  • Managed a high volume of inbound calls while maintaining accuracy in appointment scheduling and patient record updates.
  • Acted as main point of contact for patients, doctors, and dental staff by closely reviewing medical charts and maintaining high levels of communication.
  • Ensured a welcoming environment for all patients by maintaining a clean, professional front-office space.

Education

XRAY CERTIFICATION

OLD DOMINION UNIVERSITY
NOROLK VA
04.2005

High School Diploma -

FOREST GLEN HIGH SCHOOL
Suffolk, VA
06.1986

Skills

  • Financial Advising
  • Teller experience
  • Wire Transfers
  • New Account Setup
  • Meeting Sales Goals
  • Due diligence

Timeline

Universal Banker

TRUIST BANK
05.2021 - Current

New Patient Coordinator

ANDERSON ORTHODONTICS
09.1999 - 05.2021

XRAY CERTIFICATION

OLD DOMINION UNIVERSITY

High School Diploma -

FOREST GLEN HIGH SCHOOL

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Michieko "Mitch" Wright