Michiel Karnes
Green Valley,AZ
Summary
Accomplished business owner of Uncle Mikes Carpet And Tile Cleaning, adept in small business operations and customer relations. Excelled in building client relationships and managing a high-performing team, significantly enhancing customer satisfaction. Skilled in business management and communication, consistently delivering optimal solutions and driving repeat business.
Overview
16
16
years of professional experience
Work History
Owner
Uncle Mikes Carpet And Tile Cleaning
2008.12 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
Education
MBA - Business Administration
University of Phoenix
Tempe, AZ02.2008
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Client Service
Timeline
Owner
Uncle Mikes Carpet And Tile Cleaning
2008.12 - Current
MBA - Business Administration
University of Phoenix
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