Michiko Honda
Dover,DE
Summary
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
17
17
years of professional experience
Work History
Director of Nursing
Westminster Village Dover
03.2023 - Current
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Identified department issues to recommend corrective actions.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Planned and assigned workload to 120-person nursing staff to direct patient care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Planned and assigned workload to 120-person nursing staff to direct patient care
- Evaluated work performance of 120 nursing personnel to determine wage increases and implement discipline
- Planned and assigned workload to 120-person nursing staff to direct patient care
Infection Control Health Coordinator
Manor Care Nursing And Rehab
02.2016 - 03.2017
- Investigated outbreaks and revamped control measures to prevent future incidents.
- Performed preventive measures and maintained firm safety levels to avoid spread of infection and disease.
- Set clear policies to improve success of infection control measures in departments.
- Developed and improved infection control procedures.
- Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions.
- Identified risks proactively, preparing teams for likely infections based on seasonal changes or current epidemiological trends.
- Maintained records of procedures, infections and outcomes.
- Gathered, analyzed and reported on infection data.
- Gathered and submitted data to regulatory agencies for mandatory report infections such as COVID- 19.
- Oversaw committees, investigations and surveillance focused on preventing Nosocomial outbreaks.
- Evaluated hospital-onset and healthcare-acquired infections by conducting root cause analysis.
- Kept teams operating in accordance with latest epidemiological research and sound care practices.
- Developed effective training programs to help staff understand and implement critical protections.
- Implemented emergency actions for especially virulent or widespread infections.
- Educated healthcare workers, patients and public about infectious and communicable disease transmission and prevention.
- Identified and analyzed public health issues related to foodborne parasitic diseases and impact on public policies, scientific studies or surveys.
- Investigated outbreaks and revamped control measures to prevent future incidents
- Performed preventive measures and maintained firm safety levels to avoid spread of infection and disease
- Set clear policies to improve success of infection control measures in departments
- Developed and improved infection control procedures
Quality Assurance Registered Nurse
Manor Care Nursing Home
02.2007 - 07.2015
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
- Educated family members and caregivers on patient care instructions
Education
Bachelor of Science - Nursing
Mountain State University
Beckley, WV01.2010
Skills
- Multidisciplinary team collaboration
- Recruiting and Hiring
- Case management
- Capital Budget Management
- Staff Evaluation
- Quality Improvement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
Languages
Japanese
Swahili
Native or Bilingual
Timeline
Director of Nursing
Westminster Village Dover
03.2023 - Current
Infection Control Health Coordinator
Manor Care Nursing And Rehab
02.2016 - 03.2017
Quality Assurance Registered Nurse
Manor Care Nursing Home
02.2007 - 07.2015
Bachelor of Science - Nursing
Mountain State University