Micholas Hannah
Fort Wayne
Summary
A results-oriented employee who thrives in any role or setting by leveraging strong skills and past experiences. Works well with others to meet deadlines and achieve goals. Communicates clearly and effectively with colleagues and customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper
Science Central
10.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and vacuumed entire building including play areas, cafeteria, and admin offices
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Member of the Fun Committee for organized events
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
Floor Staff Member
SSA Group, LLC
04.2021 - 07.2021
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
- Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers.
- Helped maintain store organization through consistent restocking of shelves throughout the day, ensuring adequate product availability for customers at all times.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Floor Staff Member
Regal Entertainment Group
06.2019 - 08.2019
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
- Contributed to an efficient work environment by promptly completing assigned tasks during downtime between shows or shifts.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Helped establish a positive work culture among team members by fostering open communication and collaboration across all departments within the theater.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Worked with other staff members for smooth theater operations.
- Sold admission, processed payments, and issued tickets.
Education
Fort Wayne Community Schools
Fort Wayne, IN06-2021
Skills
- Teamwork
- Housekeeping, including mopping and vacuuming
- Customer service
- Guest relations
- Inventory control
- Multitasking and organization
- Cleaning techniques
- Health and safety compliance
- Customer service-focused
- Window cleaning
- Customer-oriented
Certification
- CPR/AED License - January 2019 to present
Timeline
Housekeeper
Science Central
10.2022 - Current
Floor Staff Member
SSA Group, LLC
04.2021 - 07.2021
Floor Staff Member
Regal Entertainment Group
06.2019 - 08.2019
Fort Wayne Community Schools
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