Michole Mason
Louisville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tacobell AGM
06.2023 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Analyzed financial data and prepared reports for senior management.
Pure beverage company
04.2022 - Current
- Provided exceptional customer service when delivering items to customers' locations.
- Assisted with loading or unloading of cargo at customer locations as needed.
- Delivered merchandise according to scheduled timelines and communicated delays.
Ge
01.2023 - 06.2023
- Repairs
- Performed preventive maintenance on industrial machinery and equipment.
- Repaired or replaced malfunctioning parts, including motors, pumps, valves, seals, bearings.
- Identified mechanical issues through visual inspection and testing of components.
dz moving llc
01.2020 - 04.2022
- Loaded and unloaded company box truck with merchandise from warehouse.
- Maintained accurate record of delivery routes, times, and stops.
- Ensured cargo was secured properly for safe transport.
The Pendennis Club
11.2018 - 01.2021
- Sou Chef
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Assisted in menu development and recipe testing.
- Monitored inventory levels to ensure adequate supplies on hand.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Trained new hires in proper cooking techniques and recipes.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Complied with all health department regulations regarding proper food handling methods.
- Established standard procedures for plating presentations.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies.
Kelley Construction
08.2017 - 11.2018
- Concrete
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
- Mixed concrete, mortar and other materials to prepare building material.
- Installed formwork for concrete structures according to specifications.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
telaperformance
04.2013 - 09.2017
- Customer service rep
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Pro-fit
01.2012 - 01.2015
- Personal trainer/ Security
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Created nutritional plans that support overall health goals of clients.
Fanatics Inc
- 01.2015
- Press Operator
- Set up and operate printing press to print designs or logos on fabric, paper, cardboard, plastic, metal, glass, or leather items.
- Monitor and adjust the speed of the machine according to the type of material being printed.
- Inspect and test printed materials for defects such as smearing, blurring, fading, or streaking.
Forklift Operator
Adecco
Louisville, KY
10.2012 - 03.2013
- Picking, forklift operator
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Organized and maintained storage areas, including shelves, bins, racks, and pallets.
- Packed orders for shipment in accordance with customer requirements.
- Checked for accuracy of order fulfillment prior to packaging.
Oshea's Irish pub
02.2012 - 10.2012
- Line cook
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
Heathers on the river
01.2010 - 01.2012
- Assistant manager
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Education
Jefferson County High School
01.2013
Skills
- Leadership
- Restaurant experience
- Management
- Restaurant management
- Hospitality
- Food service
- Shift management
- Cash handling
- Supervising experience
- Team management
- Food safety
- POS
- Cooking
- Kitchen management
- Culinary experience
- Serving
- Cash register
- Sales
- Conflict management
- Customer service
- Payroll
- Inventory management
- Kitchen experience
- Food handling
- Food service management
- Dietary department experience
- Fine dining experience
- Sanitation
- Catering
- Hotel experience
- Cost control
- Organizational skills
- Communication skills
- Sage
- Employee evaluation
- Microsoft Access
- Materials management
- Budgeting
- Recruiting
- Human resources
- GPS
- Driving
- Automotive repair
- Delivery driver experience
- Employment & labor law
- Inventory Control
- Office Management
- Food Preparation
- Banquet Experience
- Profit & Loss
- Calm Under Pressure
- Organization and Time Management
- Communication
- Decision-Making
- Analytical Thinking
- Conflict Resolution
- Dependable and Responsible
- Analytical and Critical Thinking
- Team Management
- Teamwork and Collaboration
- Customer Service
Certification
- ServSafe
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: Yes
References
- Colin Wakeling, 5024357851
- Madoshi kamara, 5026560702
- Ray Crenshaw, 5028198348
- Jim Garhart, +1 (502) 777-1335
- J.P Shmitt, +1 (812) 670-8977
Timeline
Tacobell AGM
06.2023 - Current
Ge
01.2023 - 06.2023
Pure beverage company
04.2022 - Current
dz moving llc
01.2020 - 04.2022
The Pendennis Club
11.2018 - 01.2021
Kelley Construction
08.2017 - 11.2018
telaperformance
04.2013 - 09.2017
Forklift Operator
Adecco
10.2012 - 03.2013
Oshea's Irish pub
02.2012 - 10.2012
Pro-fit
01.2012 - 01.2015
Heathers on the river
01.2010 - 01.2012
Fanatics Inc
- 01.2015
Jefferson County High School