Michon Kingsley
Spring,TX
Summary
Dependable coordinator looking to utilize my accounting skills in a different and rewarding field of employment. Although I loved the medical field, I'm wanting to widen my horizons into the oil and gas business. I believe that I can successfully transition into this line of work with ease. I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level accounts payable position. Ready to help the team achieve company goals. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy. I believe I can be a strong asset to your organization. Thank you for taking the time to consider my application.
Overview
15
15
years of professional experience
Work History
Patient Services Specialist
Sterling Ridge Orthopaedic Sports Medicine
The Woodlands, TX
03.2024 - Current
- Responsible for the financial administration and clerical support of a medical clinic
- Maintaining records to ensure that the data are up to date in a timely manner
- Keeping track of invoices, bills and explanation of benefits, which provide patients information about the debit to purchases or services
- Collecting payments for services and know the percentages and guidelines to what the healthcare insurance provides
- Strong data entry skills, payment processing
- Experienced with invoicing and the knowledge of accounting principles and the ability to take initiative with general administration duties
- Excellent organizational skills and attention to detail
- Provided exceptional customer service, addressing patient concerns promptly and professionally
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan
- Collected patient co-pay and issued receipt to confirm payment.
Senior Patient Access Representative
Christus Good Shepherd Medical Center
Longview, TX
08.2018 - 10.2023
- Insurance verification is analyzing the patient's insurances eligibility information
- Provide estimates to the patients of their portion per insurance contract
- Managed high call volumes while maintaining exceptional customer service standards for patients and healthcare providers alike
- Resolved complex billing issues, ensuring accurate financial records and timely payments from patients and insurers
- Duties include any combination of routine calculating, posting and verifying to obtain primary financial data for use in maintaining accounting records
- Checking the accuracy of figures, calculations and posting pertaining to health insurance reimbursements or payments due
- Collaborated with clinical staff to ensure seamless coordination of care, resulting in improved patient outcomes.
Patient Access Representative
Christus Trinity Clinic
Palestine, TX
10.2017 - 08.2018
- Schedule coordinator
- Insurance verifications
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations
- Checking the accuracy of figures, calculations and posting data pertaining to health insurance reimbursements or payments due at an Orthopedic medical clinic
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Office Manager
InternetMedicalClinic
11.2009 - 08.2011
- Management of a weightloss and family health clinic
Education
Certificate - Medical billing and coding
Remington College
Diploma -
Pine Tree High School
Skills
- Managing tight deadlines
- Strong communication skills
- Conflict resolution
- Troubleshooting skills
- Quick learner
- Attention to details
- Time management
- Hard-working
- Medical coding capability
- Medical terminology
- Knowledge of HMO and PPO - Medicare and Medicaid
- Energetic work attitude
- EMR software
- ICD-9 coding
- CPT and HCPCS coding
- Medisoft billing
- Epic systems
- Athena program
- HIPAA compliance
- Microsoft Word
- Excel
- PowerPoint
- Medical Software
- Sales proficiency
- Inventory control familiarity
- Proven patient and self-discipline
- Customer service oriented
- Personal and professional integrity
- Relationships and team building
- Listening skills
- Multitasker
- Operations in management
- Strong work ethic
- Team player with a positive attitude
- Deadline driven
- Great on punctuality
Timeline
Patient Services Specialist
Sterling Ridge Orthopaedic Sports Medicine
03.2024 - Current
Senior Patient Access Representative
Christus Good Shepherd Medical Center
08.2018 - 10.2023
Patient Access Representative
Christus Trinity Clinic
10.2017 - 08.2018
Office Manager
InternetMedicalClinic
11.2009 - 08.2011
Certificate - Medical billing and coding
Remington College
Diploma -
Pine Tree High School
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