Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Carnucci

Myrtle Beach,SC

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

14
14
years of professional experience

Work History

Manager

Angelo’s Steak & Pasta
03.2020 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.

Supervisor

Angelo’s Steak & Pasta
03.2017 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Server

Angelo’s Steak & Pasta
03.2015 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.

Hostess

Angelo’s Steak & Pasta
06.2010 - Current
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Beauty Advisor

Estee Lauder
06.2019 - 04.2021
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Traveled to local stores who needed help meeting sales goals.
  • Kept revenue steady by promos and classes.

Beauty Advisor

Belk
06.2017 - 06.2019
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Met sales goals, supporting organizational health through consistent and reliable service.

Sales Associate

Toys"R"Us
11.2013 - 03.2015
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Nursing

Horry-Georgetown Technical College
Conway, SC

High School Diploma -

Socastee High School
Myrtle Beach, SC
05.2012

Skills

  • Team Leadership
  • Project Management
  • Sales and Marketing
  • Business Planning
  • Staff Management
  • Customer Relationship Management
  • Invoice Reconciliation
  • Food and Beverage Management
  • Coaching and Mentoring
  • Budget Controls
  • Performance Tracking and Evaluations
  • Schedule Preparation

Timeline

Manager

Angelo’s Steak & Pasta
03.2020 - Current

Beauty Advisor

Estee Lauder
06.2019 - 04.2021

Beauty Advisor

Belk
06.2017 - 06.2019

Supervisor

Angelo’s Steak & Pasta
03.2017 - Current

Server

Angelo’s Steak & Pasta
03.2015 - Current

Sales Associate

Toys"R"Us
11.2013 - 03.2015

Hostess

Angelo’s Steak & Pasta
06.2010 - Current

Nursing

Horry-Georgetown Technical College

High School Diploma -

Socastee High School